Gameball: Loyalty & Rewards , 217 anmeldelser

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

Amazing App with a variety of features and languages .
easy to set up the app , fast response , helpful team

I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!

very happy with Gameball app. easy to use. well designed. perfect to reward our customers both at the POS and online. have not really begun to delve into the games but looking forward to implementing in time. the support from the developers has been amazing. i often feel like i am a bit slow when it comes to things like web apps. everyone listened, asked pertinent questions, gave me clear, simple answers and followed up with all the information in an email. I enjoy working with kind, patient people. Ahmed and the team at Gameball are clear winners in this area. thank you thank you!

Extremely helpful support and a beautifully built app, the loyalty programs you can setup with Gameball are exactly how to take your business to the next level!

An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!

Dania who works in customer service chat was super helpful with all my questions about Gameball setup

Gameball is by far the best app out there for a Loyalty Program, in my opinion. It helps me to engage my customers in a fun way while rewarding them in the process. This app is very straightforward and very easy to integrate. Aside from this app, the support that I had received from Gameball was exceptional. Ahmed was very patient with me, explaining everything in detail so that I can better understand how to execute Gameball on my website. I would definitely recommend this app to anyone who is looking to elevate their brand experience.

We loved this app and the possibilities you can do to gamify the shopping experience, price is very reasonable versus other loyalty services and it's feature-rich. Above all, customer service reps are quick to respond and eager to help you launch your loyalty program. Much recommended!

This app has the potential to be a great app but our experience with it has been substandard, and we just couldn't trust it or the support team in the end.

Our problems started when we tried to add rewards to customers manually but, due to a bug in the system, it prevented us from adding rewards in the admin area. They found the bug but we weren't allowed to manually reward customers for 6 days until they updated the app again on their weekly update. The support representative kindly offered us the Pro package for free as compensation.

We then discovered a bug that prevented customers from receiving the New Customer reward and other rewards failed because of this bug. I reported the bug and asked if they could manually update the customer's account that failed to be rewarded. This didn't happen for a few days and I had to remind them, which is really bad.

We then discovered another bug where a customer got absolutely no rewards for anything. This customer should have received a number of rewards but didn't. I report this bug instantly and I was told 'we will look into it now and get back to you'. They never did get back to me and this customer still has no rewards and, at this time, we couldn't add the rewards manually because of another bug.

This has been a very negative and frustrating experience for us and our business. We've wasted both money and time on this app, and it and its support team failed us. It's a great shame because the app looks great and would have been a lot of fun for our customers.

The support team will answer your request very quickly; quicker than any app that we've seen so far, so they deserve some recognition for that. However, this isn't much good if somebody promises to look into a bug and then doesn't get back to you when they say they would, leaving a customer without any rewards.

We've just deleted the app and using another one that has thankfully worked first time. I'll be seeking a full refund for our first month as it hasn't worked as described.