Rezensionen (220)

Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 4 % der Bewertungen sind 1 Sterne
26. Januar 2021

Nous utilisons Gameball pour notre programme de fidélité. Après en avoir testé bcp d'autres, je dois dire que cette app est vraiment complète et assez simple à utiliser.
Les niveaux sont de très bons outils de fidélisation ainsi que les challenges.
De plus, le fait de pouvoir récompenser nos clients de plusieurs manières (cashback, réduction et autre) est vraiment très utile.
Le support est aussi très réactif et rapide.
Finalement il y a pas mal d'intégrations possibles avec d'autres app ce qui est parfait pour centraliser les choses.
Nous ne pouvons que recommander cette app !

Tags 4 Pets
Schweiz
Etwa ein monat mit der App
Gameball hat geantwortet 9. Februar 2021

Nous sommes heureux que vous appréciez notre app ! 😊 Merci pour vos commentaires!

5. Oktober 2022

One of the best loyalty programs that we have tried to work with. Lauren has been so helpful with the onboarding and setting up the strategy of our program. I'll update this review as more of our customers get to use it.

Never Summer Snowboards
Vereinigte Staaten
Etwa ein monat mit der App
15. Oktober 2020

brilliant app highly reccomend staff are friendly and are always on hand to help out anytime and set up was really easy with guidance

EnvyCollectionuk
Vereinigtes Königreich
Etwa ein monat mit der App
Gameball hat geantwortet 31. Oktober 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

9. November 2023

Very disappointed to leave this review. There is no way to customize the email to add or delete the default templates as well as the display and settings don't match and a few other minor issues that I have tried to contact customer service several times to ask for help. What drove me crazy was that the live chat dialog (please note that the live dialog does not allow for live conversations, only messages, and their customer service is very slow to respond) was automatically closed after customer service replied to check with a colleague to confirm the issue. I then repeated the above steps back and forth 5-6 times, during which time I had asked to be contacted by email and they stubbornly insisted on using the live dialog box which drove me very crazy. Then the trial was over and I wasn't able to do any personalization. While paying I can still try to use it for 7 days but it has taken all my patience.

WeekInk
Vereinigte Staaten
11 tage mit der App
Gameball hat geantwortet 15. November 2023

Hello Chi,

First and foremost, I'd like to extend my sincere apologies for the challenges you've faced, and I appreciate you taking the time to share your feedback.

For email customizations and settings: While our investigations show it's fully operational, we understand you might be facing isolated issues. Let's schedule a brief call to delve into specifics and swiftly resolve any concerns.

Live Chat Experience: I understand the frustration you experienced with the live chat dialog. We recently underwent updates, which may have caused some confusion and have been identified and rectified now. Our live chat is now fully operational, allowing for seamless conversations. I appreciate your understanding during this period of maintenance.

To make things right, I'd like to offer you a personalized support session. Our team is eager to ensure you make the most of our platform, tailoring it to your goals. As a token of appreciation for your patience, as well as a complimentary month on any paid plan when you decide to reactivate.

Could we arrange a call at your convenience to address these matters promptly? please book a call from that link
https://rewards.gameball.co/consultation-call

Wish you a good day!

28. November 2022

Una aplicación con un funcionamiento increíble. Se adapta perfectamente a nuestro modelo de negocio. Seguiremos usándola sin duda.

paraperrosygatos.es
Spanien
Etwa ein monat mit der App
Bearbeitet am 15. Januar 2023

Amazing App with a variety of features and languages .
easy to set up the app , fast response , helpful team

Tazawud
Jordanien
Etwa ein monat mit der App
Gameball hat geantwortet 30. Januar 2023

Your review means a lot to us Loai! Thanks a lot

23. Februar 2021

I have been looking around for an affordable and effective rewards for a long time coming, and I am so glad to have found Gameball. I especially love the clean, interactive and fun interface that the app provides. Best thing - customer service! Over the last couple of days while trying to set this up on my store, the team has been so swift and knowledgeable in their replies. I get replies almost instantly via their live chat. Can't wait to launch this on my store and reap the rewards. Kudos to the Gameball team!

All Would Envy
Singapur
Etwa ein monat mit der App
Gameball hat geantwortet 4. November 2021

We are thrilled to hear this! Thank you so much for this awesome review its been a pleasure to serve you.

Bearbeitet am 21. August 2020

very happy with Gameball app. easy to use. well designed. perfect to reward our customers both at the POS and online. have not really begun to delve into the games but looking forward to implementing in time. the support from the developers has been amazing. i often feel like i am a bit slow when it comes to things like web apps. everyone listened, asked pertinent questions, gave me clear, simple answers and followed up with all the information in an email. I enjoy working with kind, patient people. Ahmed and the team at Gameball are clear winners in this area. thank you thank you!

duross & langel
Vereinigte Staaten
Etwa ein monat mit der App
Gameball hat geantwortet 29. September 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

31. Juli 2020

Extremely helpful support and a beautifully built app, the loyalty programs you can setup with Gameball are exactly how to take your business to the next level!

Cycle XP
Vereinigte Staaten
Etwa ein monat mit der App
Gameball hat geantwortet 29. September 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

17. November 2022

An amazing app with great customer support. Quick replies, easy setup and always there to support your with launching!

Pamlska
Slowakei
30 tage mit der App
Gameball hat geantwortet 24. November 2022

We are glad to meet your expectations, Zuzana! 🎉