Gameball: Fidelización Puntos

Fijne app, met super goede support!

Very good. The customer service was very good. Thank you very much Nour

20250616の追記：『game ball』めちゃくちゃ誠意ある会社
まだ、顧客数が目標に達していないため、少しの期間休止したいと考え顧客データや記録を失わないで一旦休止する方法を相談させていただきました。今回のご担当は、Kareemさんです。費用が発生しないで休止状態にする方法と再開する際のことも含め非常に誠意ある操作の解説をいただきました。大変丁寧で、具体的、わかりやすい誠意ある解説に本当に感謝の気持ちが溢れました。早く目標を達成して、再開したいと強く思いました。引き続きサポートをよろしくお願い申し上げます。ありがとうございました。
　
＝ここからは、以前のレビューです。＝
このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

Great service

Dania was very helpful and the app works wonders, totally recommend :)

Great customer service

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

Feedback:

The support was very good. Although my problem wasn't resolved immediately, they assured me that this feature will be added in the future. I hope they can implement it as soon as possible for all merchants with physical shops using Shopify POS like us.

Request:

I have a physical shop using Shopify POS. Often, clients who visit our physical shop do not have an account in our Shopify system, but we can create one for them without any issues. However, my question is: How can I identify clients when they make purchases at our physical shop?

Currently, asking for their email address, name, or address every time they make a purchase is impractical abd some client does not want to give their infomation in the public area. Is there a way to identify clients using a loyalty card with a barcode (could be physical card or digital card )? By using this method, when someone comes to buy products in our physical shop, I would only need them to show their card with a barcode. I could then scan this barcode with our scanner, and all their purchases would be directly added to their account, accumulating points.

I’m unsure if you’ve experienced this, but stores like H&M, Zara,... or any supermarket often ask if you want to create an account. They then provide you with a membership card with a barcode. Every time you make a purchase, you can simply scan the card, and all your purchases and points are added to your account.

So far everything is working out perfectly. Support is nice and helpful. Will keep using the app- Thanks

UPDATED REVIEW: I have to say the people at Gameball are very responsive and they got the problem I initially asked for (my original review is below) fixed, so this is now included! I have contacted them a few times and they have bent over backwards to be helpful and REALLY want your business to grow - thanks, Dania :-).

ORIGINAL REVIEW: It has been working well, however I've had to disable it as it seems I can't exclude points from the Sale/Reduced items. Therefore, I'm regularly giving double discounts. Other loyalty point apps I've looked at have to ability to exclude discounted products and only include full price products from receiving points. I wish Gameball could do this. This is quite a big issue for me. Apart from that, it was working well.