Reseñas (218)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
Fecha de modificación: 15 de febrero de 2023

UPDATE after a year of use: Gameball is a really good app, especially in terms of the large variety of things you can do to let customers earn rewards and the types of campaigns you can run. And, the value cannot be beat, hands down! Frankly, having been in the digital / platform / loyalty / mobile business for decades, it's absolutely absurd how much other service providers charge for VIP tiers, for example, when Gameball outshines them all, overall.

I also appreciate that they add new powerful features and functionality regularly. They truly listen to consumers. Clear sign of a winning product development focus. You can run a large number of different campaigns to drive and test consumer loyalty and engagement . . . and you can easily segment your existing and potential consumer base as well. Very nice analytics to boot.

A final very important factor -- critical in our view -- is that Gameball's customer support is incredible -- FAR, far better than the vast majority of Shopify apps, to the extent other providers even provide support. This includes at lower and mid level pricing tiers. For example, Dania, from their core team, has been a wonderful partner to work with; other folks as well. I still believe that the nomenclature is a bit too "gamer oriented" vs. general loyalty use -- but, with that said, you can edit everything to suit your needs (as we've done) . . . and with great support in doing so!

I highly recommend Gameball if you're looking for a loyalty and/or gamification platform. We tested just about every platform and provider on Shopify and if you're a SMB like us they are tops -- 5 stars hands down!

Grinning Cat Books
Estados Unidos
Alrededor de 1 año usando la aplicación
Gameball respondió 31 de agosto de 2023

Thank you so much for taking the time to share your comprehensive feedback after a year of using Gameball! We're truly thrilled to hear about your positive experience and how our platform has been a valuable asset for your business.

Delivering top-notch assistance is a cornerstone of our service, and it's wonderful to hear that Dania and our team have provided you with valuable support throughout your journey.

Thank you again for your kind words and for being a part of the Gameball community. We're here to help you every step of the way!

16 de marzo de 2023

The features are beyond my expectations and on top of that the customer service is SO friendly and responsive! Thankyou Selouky and Donia for being so helpful and never making me feel annoying for asking a billion questions :)

Beigee
Australia
Alrededor de 1 año usando la aplicación
Gameball respondió 30 de marzo de 2023

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the features of our product and that our customer service team was able to provide you with excellent assistance. And glad to hear that Selouky and Donia were able to answer your questions and help you with your needs.

Thank you for choosing our product, and we hope to continue providing you with exceptional service in the future.

22 de mayo de 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Pink Haley
Estados Unidos
Alrededor de 1 año usando la aplicación
Gameball respondió 12 de junio de 2022

This means the world to us. Happy to have you, Alice :)

Fecha de modificación: 20 de abril de 2022

Gameball is my favorite app on Shopify, many things make them the best loyalty app, the ease of the user experience since collecting points to redeeming the coupons, the people behind it are amazing and supportive all the time. KEEP GOING ♥️

متجر باندا
Arabia Saudí
12 meses usando la aplicación
Gameball respondió 24 de diciembre de 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!

28 de enero de 2021

Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!

NUDEBLANC
RAE de Hong Kong (China)
12 meses usando la aplicación
Gameball respondió 9 de febrero de 2021

Your feedback means a lot to us, thank you for choosing Gameball😄

27 de enero de 2021

Our Experince with Gameball has been brilliant so far, the customer service are fantastic at explaining any of the features of the app and the potential seems endless with it. The fact you can gamify ordering we think will make drive customer engagement, we cannot wait to get it launched to see the results!

MyDelifresh Ltd
Reino Unido
12 meses usando la aplicación
Gameball respondió 9 de febrero de 2021

We're so happy to know that you're enjoying your experience with Gameball. Thank you for your feedback☺️

4 de octubre de 2022

Super application et service client au top: très réactif et orienté solution :) Application complète pour mettre en place un programme de fidélité gamifié complet !

Demain Beauty
Francia
11 meses usando la aplicación
21 de enero de 2022

Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.

Gotu.pt
Portugal
11 meses usando la aplicación
Gameball respondió 8 de mayo de 2022

We are grateful for your feedback!
It's our pleasure to provide the best possible service to our guests :)

Thank you very much!

Fecha de modificación: 5 de noviembre de 2021

Amazing tool! Super intuitive, very user-friendly, and wonderfully organized. It is quite easy to set up and to understand how to create the perfect loyalty program. In regards to the image and the ease of use, it goes above and beyond all other apps that we've tried (and we've tried a lot). We were able to create a meaningful, rewarding, fun, and intuitive experience for all our customers. Where it really shines is when you take the time to implement and personalize every feature according to your brand. You can set it up quickly if you want a simple and effective program, or dig deeper and establish a complex and impactful gamification experience that goes far beyond the usual loyalty points app. Our customers love it. The support team is a charm to work with as well!

Fenris Workshop
Canadá
11 meses usando la aplicación
Gameball respondió 23 de diciembre de 2020

Thanks a lot for your kind words and knowing that you are enjoying Gameball ❤️

28 de abril de 2023

We are using Gamball for last one year, the app has a new automation process which is really good to grow customer engagement. It has quite flexible options which give us a broad logical action.
We are happy with the customer service they provide and they tend to bring new features and are open to suggestions.
I found Gameball after a very well research of different loyalty apps. It is a simple yet powerful tool for any business.

British D'sire
Reino Unido
11 meses usando la aplicación
Gameball respondió 20 de junio de 2023

That means a lot to us! we are glad this is how you see us and will do all it takes to maintain the same service level and even better over time. Thank you💫