Reseñas (219)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 92% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
16 de marzo de 2023

The features are beyond my expectations and on top of that the customer service is SO friendly and responsive! Thankyou Selouky and Donia for being so helpful and never making me feel annoying for asking a billion questions :)

Beigee
Australia
Alrededor de 1 año usando la aplicación
Gameball respondió 30 de marzo de 2023

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were pleased with the features of our product and that our customer service team was able to provide you with excellent assistance. And glad to hear that Selouky and Donia were able to answer your questions and help you with your needs.

Thank you for choosing our product, and we hope to continue providing you with exceptional service in the future.

22 de mayo de 2022

Very happy with the instruction. Very helpful! Highly recommend for all shopify users. To increase engagement rate and sales.

Pink Haley
Estados Unidos
Alrededor de 1 año usando la aplicación
Gameball respondió 12 de junio de 2022

This means the world to us. Happy to have you, Alice :)

28 de enero de 2021

Have been looking for an app that helps my store to do the VIP system. I've tried like 10+ apps and most of them are not useful for me, not to mention the high price. But Gameball is literally the best app so far I've used. Reasonable price and useful function. Also their support team answer so quickly (like within half an hour?) Would definitely recommend all of you to try!

NUDEBLANC
RAE de Hong Kong (China)
12 meses usando la aplicación
Gameball respondió 9 de febrero de 2021

Your feedback means a lot to us, thank you for choosing Gameball😄

27 de enero de 2021

Our Experince with Gameball has been brilliant so far, the customer service are fantastic at explaining any of the features of the app and the potential seems endless with it. The fact you can gamify ordering we think will make drive customer engagement, we cannot wait to get it launched to see the results!

MyDelifresh Ltd
Reino Unido
12 meses usando la aplicación
Gameball respondió 9 de febrero de 2021

We're so happy to know that you're enjoying your experience with Gameball. Thank you for your feedback☺️

4 de octubre de 2022

Super application et service client au top: très réactif et orienté solution :) Application complète pour mettre en place un programme de fidélité gamifié complet !

Demain Beauty
Francia
11 meses usando la aplicación
21 de enero de 2022

Gameball is like a dream come true. A very good looking loyalty app that has alot of options and entertainment for our customers.

Gotu.pt
Portugal
11 meses usando la aplicación
Gameball respondió 8 de mayo de 2022

We are grateful for your feedback!
It's our pleasure to provide the best possible service to our guests :)

Thank you very much!

Fecha de modificación: 5 de noviembre de 2021

Amazing tool! Super intuitive, very user-friendly, and wonderfully organized. It is quite easy to set up and to understand how to create the perfect loyalty program. In regards to the image and the ease of use, it goes above and beyond all other apps that we've tried (and we've tried a lot). We were able to create a meaningful, rewarding, fun, and intuitive experience for all our customers. Where it really shines is when you take the time to implement and personalize every feature according to your brand. You can set it up quickly if you want a simple and effective program, or dig deeper and establish a complex and impactful gamification experience that goes far beyond the usual loyalty points app. Our customers love it. The support team is a charm to work with as well!

Fenris Workshop
Canadá
11 meses usando la aplicación
Gameball respondió 23 de diciembre de 2020

Thanks a lot for your kind words and knowing that you are enjoying Gameball ❤️

28 de abril de 2023

We are using Gamball for last one year, the app has a new automation process which is really good to grow customer engagement. It has quite flexible options which give us a broad logical action.
We are happy with the customer service they provide and they tend to bring new features and are open to suggestions.
I found Gameball after a very well research of different loyalty apps. It is a simple yet powerful tool for any business.

British D'sire
Reino Unido
11 meses usando la aplicación
Gameball respondió 20 de junio de 2023

That means a lot to us! we are glad this is how you see us and will do all it takes to maintain the same service level and even better over time. Thank you💫

Fecha de modificación: 11 de diciembre de 2023

Absolutely amazing and wonderful app that we can highly recommend to everyone who is looking to take their business to a whole new level! We’ve been looking for a great loyalty app and are so happy with the countless features that Gameball offers. It is really easy to set up and use and the variety of configuration options is impressive! It’s already fun to use the app as a merchant and we’re expecting even more positive feedback and results with the launch of this wonderful app from our customers as well. One thing we’d like to point out in particular is the support we have received which is out of this world in a very positive way. We have never experienced such an outstanding and helpful support with any other app or tool we’ve used. The response to inquiries through the support chat are pretty much instant and we always felt appreciated and understood. There is a lot of help especially for beginners that have just installed the app (like an onboarding call) but also all along the way until you’re ready to launch your program. A big thank you goes out to Dania from Gameball for the most professional and caring customer service ever provided. So, if you’re looking for a loyalty and rewards app, do yourself a favor and use Gameball!

Update after using the app for about 10 months: Everything is still great and after using Gameball to relaunch our loyalty program our customers are loving it! We were able to substantially improve customer retention and repeat purchases as well as increase our AOV. Customer support continues to amaze us whenever we need them. A perfect 5 out of 5 stars and we'd give more if we could!

ZEITWUNDER Onlineshop
Alemania
10 meses usando la aplicación
Gameball respondió 30 de marzo de 2023

As a partner, we are glad to hear that you found it fun to use. We appreciate your kind words to our support team and are happy to hear that you found our support to be outstanding and helpful.
We understand that implementing a new app can be challenging, and we're glad to hear that our support team was able to provide you with the assistance you needed to get started.

28 de abril de 2022

This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.

Catharsis Co. Skincare
Estados Unidos
10 meses usando la aplicación
Gameball respondió 8 de mayo de 2022

Thank you Michael!
It's not every day that we receive feedback as detailed and thoughtful as yours, but trust us when we say it does not go unnoticed.
Your feedback has given us valuable insight into the service we provide for Catharsis.
We sincerely thank you for taking the time to share your thoughts with us.