Reseñas (150)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 94% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
23 de junio de 2022

This app is quite great, the attention they have is just perfect. (La aplicación es increible, el servicio de atención al cliente e maravilloso)

Dicentra Mexicana
México
Alrededor de 19 horas usando la aplicación
28 de abril de 2022

This app is deep! Like, you really need someone to hold your hand to get the most out of it. But, it's worth it since it's really rewarding. It basically makes funnels fun, inobtrusive, and doesn't break the shopper's mood/flow. But, like I said, it's Deep. Thankfully, the customer service on this app is really, really good. I've worked with Ms. Elsafty every time I need customer service and she not only answers my questions and is patient with her explanations, she also improves my users' experience keeping my bottom line in mind. She thinks about your customers like it's her business which is really useful and hard to come by. Actually, I've worked with her in meetings; I've gotten help from multiple Gameball team members via livechat, and they're all fabulous. I put Gameball on the back burner at first because of it's learning curve; I almost missed out. This is definitely the best rewards program I have experienced.

Catharsis Co. Skincare
Estados Unidos
10 meses usando la aplicación
Gameball respondió 8 de mayo de 2022

Thank you Michael!
It's not every day that we receive feedback as detailed and thoughtful as yours, but trust us when we say it does not go unnoticed.
Your feedback has given us valuable insight into the service we provide for Catharsis.
We sincerely thank you for taking the time to share your thoughts with us.

Fecha de modificación: 11 de diciembre de 2023

Absolutely amazing and wonderful app that we can highly recommend to everyone who is looking to take their business to a whole new level! We’ve been looking for a great loyalty app and are so happy with the countless features that Gameball offers. It is really easy to set up and use and the variety of configuration options is impressive! It’s already fun to use the app as a merchant and we’re expecting even more positive feedback and results with the launch of this wonderful app from our customers as well. One thing we’d like to point out in particular is the support we have received which is out of this world in a very positive way. We have never experienced such an outstanding and helpful support with any other app or tool we’ve used. The response to inquiries through the support chat are pretty much instant and we always felt appreciated and understood. There is a lot of help especially for beginners that have just installed the app (like an onboarding call) but also all along the way until you’re ready to launch your program. A big thank you goes out to Dania from Gameball for the most professional and caring customer service ever provided. So, if you’re looking for a loyalty and rewards app, do yourself a favor and use Gameball!

Update after using the app for about 10 months: Everything is still great and after using Gameball to relaunch our loyalty program our customers are loving it! We were able to substantially improve customer retention and repeat purchases as well as increase our AOV. Customer support continues to amaze us whenever we need them. A perfect 5 out of 5 stars and we'd give more if we could!

ZEITWUNDER Onlineshop
Alemania
10 meses usando la aplicación
Gameball respondió 30 de marzo de 2023

As a partner, we are glad to hear that you found it fun to use. We appreciate your kind words to our support team and are happy to hear that you found our support to be outstanding and helpful.
We understand that implementing a new app can be challenging, and we're glad to hear that our support team was able to provide you with the assistance you needed to get started.

22 de diciembre de 2022

The initial setup was difficult, but with your support we were able to get started successfully. Every time we have had problems, they have been solved with your careful support. Thank you!

I look forward to working with you again in the future!

RASICAL
Japón
9 meses usando la aplicación
Gameball respondió 29 de diciembre de 2022

We look forward to not only working with you Toru but to reaching great success together! 🚀

1 de diciembre de 2022

great app and support, program works perfect for our site and our customers are happy with their rewards!

潤舍.生活家居 Luxury Life
Taiwán
9 meses usando la aplicación
12 de marzo de 2023

I cannot say enough good things about Gameball, they have been with me every step of the way. Gameball has had a great impact on my sales and customer engagement at both the store and online. We have had great success growing our customer base through their program. They also have great training and customer service.

Dude, Sweet Chocolate
Estados Unidos
9 meses usando la aplicación
Gameball respondió 12 de marzo de 2023

We are so happy to hear that! To more and more success together 🎉🎉

23 de noviembre de 2022

We love the app, we are using it for more than six months now. It's perfect if you have a gaming store or anything else that falls in the hobbies niche. The app itself has really cool feature to reward the customers. It sometimes feels a bit unstable to use in the backend of Shopify, but I would overall give undoubtedly a 5 out of 5 stars. Thanks!

GameGalaxy
Suiza
8 meses usando la aplicación
Gameball respondió 24 de noviembre de 2022

Your love and support mean a lot to us. Thank you! Wishing your business a great success with Gameball.

Fecha de modificación: 19 de octubre de 2023

I'm loving this app so far. It was recommended to me by another merchant, and I was actually able to set it up in a day and get it rolling. We have yet to send out any kind of announcement about it and we've got way more people signed up than I anticipated. I also totally appreciated the onboarding call with Lauren - she was super super helpful, sincere, and attentive. I didn't feel like she was pushing anything on me but rather really listening to what I was hoping to get out of the program and letting me know what features were best for me. My subsequent conversation with Dania was just as helpful. I wish all programs and services had customer service like this! Looking forward to seeing where this program takes our business!!!

Blackhare
Canadá
7 meses usando la aplicación
Gameball respondió 31 de agosto de 2023

Thank you for sharing your positive experience with us! We're thrilled that you're enjoying the app and that it's been easy to set up and roll out.

It is truly remarkable that your sign-ups have exceeded your expectations even before any formal announcements. Our team is here to support you every step of the way, and we're excited to see how Gameball will continue to benefit your business.

Thank you for choosing Gameball – here's to your continued success!✨

11 de octubre de 2023

For me, an absolutely unrivaled loyalty program application.

When I was choosing, I installed about 6-8 of them and none were nearly as sophisticated, but at the same time as nice in appearance as this one. What I really like about the widget is that you have the option to choose from predefined badges, challenges and levels, which you can also edit as needed or create new ones. It will help a lot and make the job easier.
I also like the simple but really tasteful and minimalist overall look. I was actually surprised at how nice it all is. Especially the icons and pictograms are great.
I'm really looking forward to finish and public my store. Loyalty program is something that I didn't have at my previous store and it was a big requirement for me to have it here on Shopify and it exceeded my expectations.

I must also mention the splendid customer service, I communicate with Dania and I feel that I am receiving absolutely above-standard care.

10 stars out of 5 for me, I'm seriously absolutely thrilled :-)

Krasopiska
Chequia
1 día usando la aplicación
Gameball respondió 15 de octubre de 2023

Your experience, having tested multiple options, is incredibly valuable to us.

It's fantastic to hear that our widget helped in making your job easier. Your kind words about our customer service, and Dania in particular, mean the world to us.

We're here to help you succeed, and we're just as thrilled to have you on board. 🚀

Fecha de modificación: 25 de abril de 2022

Amazing App, its extremely user friendly for both store owner and customer.
The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI.
They have a dynamic roadmap and always add new features to the app. Highly Recommended

E Parkville
Egipto
5 meses usando la aplicación
Gameball respondió 8 de mayo de 2022

May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :)

Thank you very much!