Avis (217)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
30 août 2023

The customer support team has been really helpful in addressing my queries for the app, especially Dania who really devised a viable solution for my problem and cleared my concerns. I hope I have a great experience with Gameball in the future as well.

Dari Mooch
Pakistan
4 mois d’utilisation de l’application
Gameball a répondu 6 septembre 2023

Thank you Mujtaba for your kind words! We're here to make your experience with Gameball exceptional, and we're thrilled to have Dania on our team to assist you. If you ever need further assistance or have questions in the future, please don't hesitate to reach out. Here's to a fantastic journey ahead with Gameball! 🚀

11 octobre 2023

For me, an absolutely unrivaled loyalty program application.

When I was choosing, I installed about 6-8 of them and none were nearly as sophisticated, but at the same time as nice in appearance as this one. What I really like about the widget is that you have the option to choose from predefined badges, challenges and levels, which you can also edit as needed or create new ones. It will help a lot and make the job easier.
I also like the simple but really tasteful and minimalist overall look. I was actually surprised at how nice it all is. Especially the icons and pictograms are great.
I'm really looking forward to finish and public my store. Loyalty program is something that I didn't have at my previous store and it was a big requirement for me to have it here on Shopify and it exceeded my expectations.

I must also mention the splendid customer service, I communicate with Dania and I feel that I am receiving absolutely above-standard care.

10 stars out of 5 for me, I'm seriously absolutely thrilled :-)

Krasopiska
Tchéquie
1 jour d’utilisation de l’application
Gameball a répondu 15 octobre 2023

Your experience, having tested multiple options, is incredibly valuable to us.

It's fantastic to hear that our widget helped in making your job easier. Your kind words about our customer service, and Dania in particular, mean the world to us.

We're here to help you succeed, and we're just as thrilled to have you on board. 🚀

12 octobre 2023

The customer support team is super helpful and knowledgeable.

WellCart
États-Unis
Environ 2 mois d’utilisation de l’application
Gameball a répondu 15 octobre 2023

We are so happy to hear that Toaa and we look forward to a booming loyalty program for your clients 💫 💪🏼

26 août 2023

NICKEL J ADORE CETTE APPLICATION, sa aide à fidéliser les clients et les faire acheter. c'est bien penser

Emy Créa
France
Environ 5 heures d’utilisation de l’application
Gameball a répondu 31 août 2023

"Merci beaucoup pour votre retour positif sur notre application ! Nous sommes ravis d'apprendre que notre solution vous aide à fidéliser vos clients et à stimuler leurs achats. Si vous avez d'autres questions ou commentaires, n'hésitez pas à nous en faire part. Votre satisfaction est notre priorité. À bientôt !"

Modifié le 15 janvier 2021

Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.

Post Mortem
États-Unis
Presque 3 ans d’utilisation de l’application
Gameball a répondu 15 janvier 2021

Thanks a lot for your feedback!
Our aim is to always create the best experience for our clients. We look forward to working with you and grow together.
Please let us know if we could assist with anything else ❤😄

8 avril 2021

The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures

Scifitoys.se
Suède
Presque 3 ans d’utilisation de l’application
Gameball a répondu 4 novembre 2021

Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that! Kind folks like you make our job a pleasure.

28 avril 2022

The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.

Natavis
Égypte
Plus de 2 ans d’utilisation de l’application
Gameball a répondu 8 mai 2022

Thank you Hussein for your 5-star review. It's greatly appreciated :)

30 septembre 2020

Great Support and Wonderful App! I'm still developing my ecommerce but they're always available to help me.

Yammeya
Pays-Bas
Plus de 2 ans d’utilisation de l’application
Gameball a répondu 5 octobre 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

2 janvier 2023

Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.

Mist-Maker
France
Plus de 2 ans d’utilisation de l’application
Gameball a répondu 21 mai 2024

Merci pour cette critique incroyable! Nous apprécions vraiment votre soutien et sommes heureux que vous ayez apprécié votre expérience.

30 décembre 2019

Looking for an app that would ad in some of the features and I was blown away at first by the style and look of the app and second by the support. I messaged them through the app and they responded instantly, helped me with the issues I had. Great bunch of guys, highly recommend the app and Gameball.

Sweet Chain Music
Nouvelle-Zélande
Plus de 2 ans d’utilisation de l’application
Gameball a répondu 31 décembre 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!