리뷰 (243)

전체 평점
4.7
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 12월 3일

Macht leider nicht das, was hier angekündigt wird, da schon die Einrichtung der Mails mit der unspezifischen Fehlermeldung "Something went wrong" abbricht.

Nordland.Shop
독일
앱 사용 기간 대략 1시간
2024년 9월 30일

Fijne app, met super goede support!

Hugs & Things
네덜란드
앱 사용 기간 1년 초과
답글 Gameball개 2024년 10월 2일

Thank you for your kindness!

2024년 7월 16일

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Motor Sharp
브라질
앱 사용 기간 1년 초과
답글 Gameball개 2024년 7월 18일

Hey Leonardo

Providing excellent customer service is a top priority for us, and it's wonderful to know that the team was able to assist you effectively.

Keep reaching out whenever you need!

2024년 7월 8일

Feedback:

The support was very good. Although my problem wasn't resolved immediately, they assured me that this feature will be added in the future. I hope they can implement it as soon as possible for all merchants with physical shops using Shopify POS like us.

Request:

I have a physical shop using Shopify POS. Often, clients who visit our physical shop do not have an account in our Shopify system, but we can create one for them without any issues. However, my question is: How can I identify clients when they make purchases at our physical shop?

Currently, asking for their email address, name, or address every time they make a purchase is impractical abd some client does not want to give their infomation in the public area. Is there a way to identify clients using a loyalty card with a barcode (could be physical card or digital card )? By using this method, when someone comes to buy products in our physical shop, I would only need them to show their card with a barcode. I could then scan this barcode with our scanner, and all their purchases would be directly added to their account, accumulating points.

I’m unsure if you’ve experienced this, but stores like H&M, Zara,... or any supermarket often ask if you want to create an account. They then provide you with a membership card with a barcode. Every time you make a purchase, you can simply scan the card, and all your purchases and points are added to your account.

Hello Asia
스위스
앱 사용 기간 9일
답글 Gameball개 2024년 7월 10일

Thank you for taking the time to write your feedback. We find your input extremely valuable and will definitely keep it in mind. Hopefully, one day we can create a POS card experience. Until then, we hope to stay up to your expectations and support you endlessly!

2024년 8월 18일

I had a great experience with Dania. She was very helpful and provided excellent customer service.

Ming Yan
싱가포르
앱 사용 기간 대략 2개월
답글 Gameball개 2024년 8월 19일

We're happy to have you, Yeong! We'll always be seeking to serve you in the best way.

2024년 8월 7일

I enjoyed building out this loyalty program! It's quite easy to use and when you get really stuck, the support team picks this up and will reach out to you.

I was so blessed to have Dania reach out to me. TBH one of the best in-app support i have received. They really do value the customer experience.

10 stars for Gameball!

OH MY KPOP
오스트레일리아
앱 사용 기간 3일
답글 Gameball개 2024년 8월 8일

Your feedback is one of the closest to our hearts, Justin! Thank you for your support. We'll always try our best to return it

2024년 8월 7일

Very good. The customer service was very good. Thank you very much Nour

Megalook Hair
미국
앱 사용 기간 8개월
답글 Gameball개 2024년 8월 8일

We're glad! Hopefully, every time you speak to our team you have a wonderful experience

2024년 7월 22일

Great app so far! Excited about rolling the premium features out fully over the next few weeks!

Oluzu Swim
미국
앱 사용 기간 대략 1개월
답글 Gameball개 2024년 7월 24일

We're excited for you, Tia! Thank you so much for your review

2024년 6월 20일

i am in the early stages of development but this app seems to be great and easy to use so far, with fantastic customer service support!

reativ
오스트레일리아
앱 사용 기간 4개월
답글 Gameball개 2024년 6월 24일

We hope it stays up to your expectations! Thank you for sharing a comment that will help us work more towards maintaining our service.

2024년 8월 17일에 편집됨

Je suis très satisfait du service après-vente, qui est très réactif et répond très rapidement à toutes mes questions ou problèmes rencontrés. Je recommande également cette application, qui est très facile à prendre en main et dispose surtout d'un programme de fidélité intéressant pour mes clients. La seule chose que je trouve dommage est l'absence d'un forfait incluant au moins l'option d'expiration des points et des récompenses, ce qui me semble essentiel sans pour autant devoir passer à un forfait Pro qui ne me conviendrait pas forcément c'est pour cela que j'ai mis 4 étoile. Sinon, à part cela, rien à redire, tout est parfait. Merci à Dania, qui est très à l'écoute.

La Candy Factory®
프랑스
앱 사용 기간 1년 초과