리뷰 (243)

전체 평점
4.7
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2024년 11월 15일

Why not subscribe?! :
1) The Starter version is $34 and not $19 as advertised
2) Very little configuration accessible in Starter, you have to upgrade to Pro
3) Not as comprehensive as mentioned
4) Cashback in $ not in points, while everything else is in points WTF
...
If you have time and $159 to spend per month. Test.
Otherwise, look elsewhere !!!

Ludisphere
프랑스
앱 사용 기간 8일
답글 Gameball개 2024년 11월 17일

Hey Patrick

Thank you for taking the time to share your feedback. We truly value this input from you, as it helps us provide the best experience possible.

We wanted to ...

2024년 12월 3일

Macht leider nicht das, was hier angekündigt wird, da schon die Einrichtung der Mails mit der unspezifischen Fehlermeldung "Something went wrong" abbricht.

Nordland.Shop
독일
앱 사용 기간 대략 1시간
2022년 8월 23일에 편집됨

Unfortunately I have to change review-the app is not working, we haven't got one signle customer signing up for our program after spending days designing it, because it doesn't work. Support is impossible to talk to - their chat is never working. We're getting a better app.

Yoga Hero DE
싱가포르
앱 사용 기간 거의 3년
답글 Gameball개 2021년 2월 11일

Thank you for your review, we're happy to know that our team was able to help💕

2023년 2월 1일

Lots of wasted time and headaches! I so badly wanted this app to be the loyalty tool for my small business, but I am CONSTANTLY being forced to fight fires and fix bugs that seem to appear every other day.

While the customer care team is generally responsive to my cries whenever there is an issue, they are always quick to assert that it's "surely not an issue with their app" and the fault of the ...

Convié
영국
앱 사용 기간 12개월
답글 Gameball개 2023년 2월 1일

Thank you for your review, Cristina. We are so sad to see it and we totally understand how technical issues could have a major effect on our client's business for that we ...

2023년 3월 30일에 편집됨

THIS APP IS DISASTER
They creat something that they cannot change and they dont know how to change.
I told them already my website is going to publish on 30th Mar, and they promised definitly will reslove it before the date, but until today I did not get any reply from them. Beside the customization of this app is poor, and the customer service never reply you promptly, I understand the time zone ...

Homerunpet-JP
일본
앱 사용 기간 7개월
답글 Gameball개 2023년 3월 30일

Update:

We're sorry to hear that you were unhappy with our previous response. We apologize if our message caused any frustration or misunderstanding.

However, we kindly ask ...

2024년 1월 23일에 편집됨

Sadly the system inst working. I like the Tool in general but the Support is very Poor. Thes General System is nice in design but its not giving my Customers any Points when they order.... No Response and NO help with my problems.

Pervoné Schmuck
독일
앱 사용 기간 3개월
답글 Gameball개 2024년 5월 21일

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you’ve encountered. We try our best to match all time zones and always get back!

...

2020년 7월 23일에 편집됨

This app has the potential to be a great app but our experience with it has been substandard, and we just couldn't trust it or the support team in the end.

Our problems started when we tried to add rewards to customers manually but, due to a bug in the system, it prevented us from adding rewards in the admin area. They found the bug but we weren't allowed to manually reward customers for 6 days ...

RCm8 Ltd
영국
앱 사용 기간 25일
답글 Gameball개 2020년 7월 22일

Hello Steve. Thanks for your review. It makes us deeply sad that this is how your experience with Gameball ends. No system is bugless, and we admit that you've been a little ...

2023년 11월 9일

Very disappointed to leave this review. There is no way to customize the email to add or delete the default templates as well as the display and settings don't match and a few other minor issues that I have tried to contact customer service several times to ask for help. What drove me crazy was that the live chat dialog (please note that the live dialog does not allow for live conversations, only ...

WeekInk
미국
앱 사용 기간 11일
답글 Gameball개 2023년 11월 15일

Hello Chi,

First and foremost, I'd like to extend my sincere apologies for the challenges you've faced, and I appreciate you taking the time to share your feedback.

For email ...

2023년 4월 18일

Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.

Z Drinks
스페인
앱 사용 기간 3일
답글 Gameball개 2023년 4월 19일

Gracias por compartir su opinión con nosotros. Nos disculpamos por cualquier dificultad que haya experimentado.

Nos gustaría aclarar que, aunque puede haber habido algunos ...

2022년 8월 19일에 편집됨

A hideous thing! I was trying out the $ 120 / month version, it's horrendous! After I change plans, everything is bugged in the control dashboard, also you cannot customize the email, the GAMEBALL brand appears everywhere, ruining my brand, customer service is non-existent, in live chat I am never online, believe me guys, it looks very cool as an app, but it really isn't. IF YOU COULD PUT 0 STARS ...

Very God
이탈리아
앱 사용 기간 대략 10시간
답글 Gameball개 2022년 8월 19일

Thank you for your review. We are so sad to see your review and would to clarify that tech issues are frequently present in all software around us and our team was able to ...