Avaliações (235)

Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
9 de dezembro de 2019

I wanted to be your first review!
I really like how Gameball looks & feels. I think it's s the best in customers engaging that recently joined Shopify App Store. I am looking to witness it in top engaging apps, will keep using at and share the results with you, keep going gurus!

The Makeup Shop
Egito
10 dias usando o app
Gameball deixou uma resposta 24 de dezembro de 2019

We are so happy you are enjoying our app! :)
Thanks for your feedback!

29 de abril de 2022

Great app with smooth user experience and pretty flexible to set-up. Best part is the support team, they know what they are talking about and also suggest great ideas!

staging-browzeapp
Estados Unidos
10 dias usando o app
Gameball deixou uma resposta 8 de maio de 2022

Extremely thrilled to hear that, Shaz! Thank you so much for your sweet words.

22 de janeiro de 2023

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

Joviality-eg
Egito
10 dias usando o app
Gameball deixou uma resposta 30 de janeiro de 2023

Thank you for your review Hadeel!🌻

12 de janeiro de 2023

Amazing program that is SO easy to use! Customers love it and we love it! PLUS - the support team is quick to respond and very helpful!

Sisters Boutique & Gifts, Inc.
Estados Unidos
10 dias usando o app
Gameball deixou uma resposta 21 de maio de 2024

Hi Kaitlyn

Thank you for the glowing review! We're so glad to have you as a client.

19 de agosto de 2022

app molto completa, la sto provando e l assistenza è eccellente. contiene molti rpogrammi di affiliazione e rewards

Casafolino.com
Itália
9 dias usando o app
10 de janeiro de 2023

Alia, Dania, and Lauren were all incredibly helpful. They are friendly, knowledgeable, and responsive. They answered ALL of our questions and really helped us understand how to make gameball work for our customers. We're so excited to continue our relationship with them and get gameball rolling on our website! Highly recommend!

Recycle Read Repeat
Estados Unidos
8 dias usando o app
Gameball deixou uma resposta 30 de janeiro de 2023

We are super happy with your feedback! And glad all our support team will be happy to help anytime

Data de edição: 30 de março de 2023

THIS APP IS DISASTER
They creat something that they cannot change and they dont know how to change.
I told them already my website is going to publish on 30th Mar, and they promised definitly will reslove it before the date, but until today I did not get any reply from them. Beside the customization of this app is poor, and the customer service never reply you promptly, I understand the time zone is different, but when you are online why are you still replying so slowly? because they are not prefessional, they dont know their app well, they dont know how they have builded this thing. :)
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I just dont want to speak any more but your reply really pissed me off. You said you have got the confirmation from my side that the problem has been resolved? Who were you contacting? Can you show us the prove?I NEVER GET ANY REPLY FROM YOU! Such a LIAR

Homerunpet-JP
Japão
7 meses usando o app
Gameball deixou uma resposta 30 de março de 2023

Update:

We're sorry to hear that you were unhappy with our previous response. We apologize if our message caused any frustration or misunderstanding.

However, we kindly ask to maintain a more professional and constructive language as we are only here for you and to support you and we will always do.

We are always happy to assist and provide evidence of any communication as needed. So please feel free to reach out to me directly at "rana.hatem@gameball.co" so we can discuss this further and work towards a resolution.

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We appreciate you taking the time to share your feedback about our app. We apologize for any inconvenience caused.

I would like to clarify that our records indicate that our team worked to resolve the issue promptly and that you were notified of the resolution on March 25th. with direct confirmation from your side that it has been resolved so, we would appreciate it if there were anything else that you needed help with, we would love to help.

We are always open to customer feature requests and we regularly review feedback from our users and work to implement the most requested features in a timely manner. While we may not be able to accommodate every feature request, we are committed to continually improving our product and providing the best possible experience for our users.

Thank you again for your feedback and for being a valued user of our app.

9 de maio de 2022

This app allows me to perfectly get customers back in to my store! Cha-Ching! Habiba was incredibly helpful and a wealth of knowledge!

MY TEE USA
Estados Unidos
7 dias usando o app
Gameball deixou uma resposta 9 de maio de 2022

We are so excited to help you turbocharge your acquisition and retention rates :)
Your feedback is much appreciated, thank you!

17 de maio de 2022

Found this app after reviewing multiple apps for our rewards portal. Great service, Habiba was great on our set up call ! Lots of flexibility in this system.

Lightwave
Reino Unido
7 dias usando o app
Gameball deixou uma resposta 12 de junho de 2022

We are so proud we made it :)
It's absolutely our pleasure to have you, and thank you so much!

11 de setembro de 2022

このアプリは、完成度が大変高いよいアプリだと思います。フリープランも充実していますのでスタートアップの方には大変おすすめできると思います。有料プランは更にすばらしい機能と細かな設定ができるようです。本当に素晴らしい。加えてサポートが更に素晴らしい経験でした。Daniaさん手厚いサポートに心より感謝します。このアプリで、必ず結果を出していきたいと思います。

age-design shopify store
Japão
6 dias usando o app