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Es imposible hablar con soporte, solo por esto no la recomiendo. He intentado configurarla pero surgen dudas, las cuales no se pueden resolver de ninguna manera.
Gracias por compartir su opinión con nosotros. Nos disculpamos por cualquier dificultad que haya experimentado.
Nos gustaría aclarar que, aunque puede haber habido algunos retrasos debido a la diferencia horaria, nuestro equipo de soporte estuvo disponible para ayudarlo cuando se comunicó con nosotros.
Si tiene alguna otra inquietud o desea compartir cómo podemos ayudarlo mejor, siempre estaremos aquí para ayudarlo y garantizar que tenga una experiencia mejor y más fluida con nuestro producto.
Thank you for sharing your feedback with us. We apologize for any difficulties you experienced.
We would like to clarify that while there may have been some delays due to the time difference, our support team was available to assist you when you reached out to us.
If you have any other concerns or would like to share with us how can we help you better, we will always be here happy to help and ensure that you have a better and smooth experience with our product.
Habiba did a great job onboarding! looking forward to seeing what this app can do. I recommend this app to add fun to your store.
Thank you so much for your kind support! Our pleasure :)
I used many Apps for Loyalty and points rewards. Gameball is most effective with many scenarios, very easy, neat design, and excellent customer experience. From my point of view. All E-commerce websites must try this App. It is Amazing, easy and not expensive for the service they give
Thank you
Hello Shadeeka! Just wanted to let you know how much your review means to us here at Gameball. It always makes our day when we find customers happy of the service we provide.
So excited for our collaboration, Shadeeka.
Gameball is a generally good app. Its graphics are wonderful compared to what I've seen so far. It has nice features too, but it's a little disappointed when you start to hit against several walls since a lot of features are within the highest tear ($500+).
Thank you for your kind words. We're always making changes to the features and billing tiers to provide an affordable yet valuable experience. Your feedback is what inspires us!
Very effective customer service, clean layout, very well thought out and streamlined process! Hope for more improvements along the way!
Always a pleasure to serve you! Thank you so much, Noel.
I looked at ALLLL the loyalty programs available on Shopify and this one was one of the only ones with immediate chat...when you need help. Most of them required an email with a two day response time. Omar personally contacted me when he saw that I needed help and stayed with me until I felt confident in my decisions on how to calculate the rewards...giving wonderful explanations and helpful advice. Highly recommend!
Fantastic app got the job done from what i wanted thank you Rana for all the help you were amazing! Highly recommend
Thank you for your support, it means a lot to us!
I am using this app for my loyalty program. Great back-end functionalities, easy to handle and matching perfectly with my needs. 100% recommend!
For me, an absolutely unrivaled loyalty program application.
When I was choosing, I installed about 6-8 of them and none were nearly as sophisticated, but at the same time as nice in appearance as this one. What I really like about the widget is that you have the option to choose from predefined badges, challenges and levels, which you can also edit as needed or create new ones. It will help a lot and make the job easier.
I also like the simple but really tasteful and minimalist overall look. I was actually surprised at how nice it all is. Especially the icons and pictograms are great.
I'm really looking forward to finish and public my store. Loyalty program is something that I didn't have at my previous store and it was a big requirement for me to have it here on Shopify and it exceeded my expectations.
I must also mention the splendid customer service, I communicate with Dania and I feel that I am receiving absolutely above-standard care.
10 stars out of 5 for me, I'm seriously absolutely thrilled :-)
Your experience, having tested multiple options, is incredibly valuable to us.
It's fantastic to hear that our widget helped in making your job easier. Your kind words about our customer service, and Dania in particular, mean the world to us.
We're here to help you succeed, and we're just as thrilled to have you on board. 🚀
Have not yet started using the app, however I booked a demo call with Lauren Desouza, and she was such an amazing character! She carefully understood what I was trying to achieve for my store and figured out work arounds that acheived the objectives I was hoping to achieve when realising the feature I was looking for was not available.
Definitely recommend this app because of the flexibility of creating ways to generate customer loyalty, and highly recommend this because of their support, 100/10 on the ball.
P.S. to Lauren's boss reading this... please get her a new laptop as she was struggling to show me examples of her demo with a lagging laptop, so imagine what she can do with a new laptop! ;)
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Lauren provided you with an amazing demo call and helped you achieve your goals for your store.
We appreciate your recommendation of our app and our support team, and we hope that you find our platform flexible and easy to use as you work to generate customer loyalty.
We've taken note of your suggestion about Lauren's laptop and we'll be sure to pass that along to our team. We want to make sure that all of our team members have the tools they need to provide the best possible service to our customers.
We can't wait to work with you to achieve even more great things for your store.