Avaliações (235)

Classificação geral
4,8
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
Data de edição: 23 de janeiro de 2024

Sadly the system inst working. I like the Tool in general but the Support is very Poor. Thes General System is nice in design but its not giving my Customers any Points when they order.... No Response and NO help with my problems.

Pervoné Schmuck
Alemanha
3 meses usando o app
Gameball deixou uma resposta 21 de maio de 2024

Thank you for taking the time to share your feedback. We sincerely apologize for the issues you’ve encountered. We try our best to match all time zones and always get back!

We made sure to look into your case, find the reason, and contact you since this is not the experience we strive to provide. We would have loved to hear back to ensure you understood the settings you had, which caused customers to not receive points.

Either way, your comment is crucial and we appreciate it.

12 de fevereiro de 2024

The best app when it comes to Loyalty & Rewards. I tested Gameball vs other rewards apps such as Smile.io and it's significantly better. Truly a fresh approach to rewards and amazing customer service.

ELITE FIREWORKS®
Estados Unidos
12 meses usando o app
Gameball deixou uma resposta 20 de fevereiro de 2024

Valmir, Your feedback means a lot! Thanks for keeping in touch with us. You're doing amazing.

15 de fevereiro de 2024

Simply love gameball. It's a fantastic way to engage customers and drive enormous return value - and the support team are absolutely awesome ! (Shout out to Diana!)

Accurascale
Reino Unido
Mais de 1 ano usando o app
Gameball deixou uma resposta 20 de fevereiro de 2024

Hi Stephen

We're glad you found a high return from your loyalty activities. Your account indeed has some of the best analytics! Thanks for your review and to more success 🚀

5 de fevereiro de 2024

I am very pleased with the friendly customer service. The application is amazing, it has a lot of functions that work great.

Many thanks for your help: Dania

Syta Micha
Polônia
18 dias usando o app
Gameball deixou uma resposta 20 de fevereiro de 2024

Hi Biuro

We appreciate your kind words. We're certain that you'll see some nice engagement levels soon and keep adding more and more features. Best of luck!

25 de janeiro de 2024

The trial period has been very good! & the support team has been helpful in resolving an issue for me

Snusvibe
Reino Unido
9 meses usando o app
Gameball deixou uma resposta 20 de fevereiro de 2024

Hey Andre

Thank you for your review! We hope to never disappoint ;)

7 de março de 2024

So far it's been a very easy to use and great way to gamify our buyers' experience in the store

Love my Pharma
Portugal
23 dias usando o app
Gameball deixou uma resposta 10 de março de 2024

Hey Ana

We're so glad and will always be working towards making your experience even easier!

23 de dezembro de 2023

Dania is the only reason Im going out of my way to write a review because of the helpfulness and quickness to response she had!

The Drip Stop Shop
Estados Unidos
22 dias usando o app
19 de março de 2024

Great customer service

Top Collectibles
Canadá
Aproximadamente 3 anos usando o app
Gameball deixou uma resposta 21 de março de 2024

Thank you, Maxime! We hope we're able to help at all times.

27 de fevereiro de 2024

So far so good. Help from Dania has been great and informative.

Wandering Adventures
Canadá
27 dias usando o app
Gameball deixou uma resposta 29 de fevereiro de 2024

Hey Mike,

Thank you for taking the time to leave this review! We hope it only gets better from here ;)

29 de dezembro de 2023

I was looking for Loyalty programs and Gameball was just what we are looking for. They where very helpfull and respond quickly.

Studio Bambacht
Países Baixos
7 dias usando o app
Gameball deixou uma resposta 20 de fevereiro de 2024

Hi Iris

Your review energizes us to keep delivering better. Thanks a bunch!