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User-friendly product that does exactly what it says it can! Our experience using Gameball for rewards has been a breeze. A large part of that is due to their top-notch customer service team (S/O to Lauren for the fantastic onboarding process!).
Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.
Thanks a lot for your feedback!
Our aim is to always create the best experience for our clients. We look forward to working with you and grow together.
Please let us know if we could assist with anything else ❤😄
Honestly this is the best loyalty app I have found so far! I believe it will be really fun and encouraging for customers as it has nice challenges, and what's even better is that you can customize the challenges! I like how customers can share instagram links, as some apps only have Facebook and twitter.
One thing I would love to be in the app is for customers to get points for writing reviews on products and also being able to share on instagram story or post!
Thank you so much Najla! Here's to winning customers for life, we'll surely be considering your request moving forward.
The best loyalty app out there. Great support and functions. Keep up the good work and looking forward to more new futures
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that! Kind folks like you make our job a pleasure.
Unfortunately I have to change review-the app is not working, we haven't got one signle customer signing up for our program after spending days designing it, because it doesn't work. Support is impossible to talk to - their chat is never working. We're getting a better app.
Thank you for your review, we're happy to know that our team was able to help💕
The best retention and loyalty program ever. customer service are great and really very helpful. I highly recommend it.
Thank you Hussein for your 5-star review. It's greatly appreciated :)
Looking for rewards program. Gameball does more with its customize challenges. Really love this app!
Hi Gian! Thank you for your five star review, glad to know you are having a good stay at Gameball and we're looking forward to helping you push your start-up forward
Great Support and Wonderful App! I'm still developing my ecommerce but they're always available to help me.
We are so happy that you are enjoying our app! :)
Thanks for your feedback!
Une version améliorée de la carte de fidélité où le client se prend au jeu. En quelques clics c'est facilement configurable et utilisable aussi bien boutique physique que sur le site.
Merci pour cette critique incroyable! Nous apprécions vraiment votre soutien et sommes heureux que vous ayez apprécié votre expérience.
Looking for an app that would ad in some of the features and I was blown away at first by the style and look of the app and second by the support. I messaged them through the app and they responded instantly, helped me with the issues I had. Great bunch of guys, highly recommend the app and Gameball.
We are so happy you are enjoying our app! :)
Thanks for your feedback!