优化
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A lot of well-implemented features for gamification of the user account. You can configure actions after which site visitors will receive points. This gives you the opportunity to implement interesting interactions with your customers, which potentially encourages them to complete the payment and repeat purchases.
At first, it may be difficult to navigate the settings, although the interface is at the best level, but the support works well and suggests how to configure everything better.
This is the best app that you can find for Loyalty & Rewards.
The value provided just in the Free Plan is amazing.
The Support Team is extremely kind and helpful. Shoutout to Kareem!
Love this app!
Gameball is the best loyalty program app available on Shopify (in our opinion). The in-app support is extremely helpful and responds quickly. New features are implemented based on customer requests, and the app is constantly evolving and being updated. We highly recommend it 100%!
This app is really useful. It has a lot of features could you use to increase the level of client retention and generate more sales.
The support team is amazing, who could help you with your request.
This app is amazing. I succed to improve retention of my customer with loyalty program.
Very good customer service with Ahmed.
I really recomand
I still haven't used the app practically as my website still didn't launch.. however, I would like to say that I'm very happy with the customer service in the fact that you can always schedule a call with an informative representative who explains everything thoroughly.. Hopefully, the usage experience of the app is of the same quality. one thing Gameball needs to work on though, is making the app more mobile friendly...
Bravissimi e super disponibili!
Why not subscribe?! :
1) The Starter version is $34 and not $19 as advertised
2) Very little configuration accessible in Starter, you have to upgrade to Pro
3) Not as comprehensive as mentioned
4) Cashback in $ not in points, while everything else is in points WTF
...
If you have time and $159 to spend per month. Test.
Otherwise, look elsewhere !!!
Hey Patrick
Thank you for taking the time to share your feedback. We truly value this input from you, as it helps us provide the best experience possible.
We wanted to address the points you raised for clarity:
Our Starter plan is indeed priced at $19 per month, as stated. However, it depends on the number of active users you have so we apologize if you faced any confusion here.
While the Starter plan includes essential features, we understand that some businesses may require additional options that are available in our Pro plan. We’d be happy to discuss your specific needs and how the plans align with them. If there’s something specific you feel is lacking, we would love to hear more details so we can explore potential improvements.
Our cashback system is indeed in points, designed to align with the rest of our points-based rewards structure. If there was any misunderstanding, we’d be glad to walk you through how this feature works.
Your satisfaction is very important to us, and we'd appreciate the opportunity to assist you further. Someone from our support team is assigned to handle all your concerns :)
I enjoyed building out this loyalty program! It's quite easy to use and when you get really stuck, the support team picks this up and will reach out to you.
I was so blessed to have Dania reach out to me. TBH one of the best in-app support i have received. They really do value the customer experience.
10 stars for Gameball!
Your feedback is one of the closest to our hearts, Justin! Thank you for your support. We'll always try our best to return it
Huge thanks to Ahmed for his professionalism and excellent support! The Gameball app is fantastic, and his help made the experience even better. Truly appreciate it!