Gameball: Loyalty & Rewards , 217 則評價
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The trial period has been very good! & the support team has been helpful in resolving an issue for me
Hey Andre
Thank you for your review! We hope to never disappoint ;)
love the easyness of set up for this app
We are switching over after seeing how much better Gameball is compared to a couple of the other apps we first used (Glow and Smile.io). The ability to do a dynamic code on the fly is a huge plus over those two apps meaning staff at the point of sale, and customers on the website, can generate a discount code using a sliding scale instead of a fixed amount preset by the store. You can still have preset amounts of course.
The built in search feature seems more powerful than Glow's which has one of the worst search box query systems I've run across (it's extremely picky about formatting or and won't return results unless you spell things exactly correct for example).
There appear to be more features than the others, though I haven't dove into those just yet. But I'm already impressed enough to convert us over to a full paid plan shortly. Exporting and importing customer accounts was a breeze.
Hi Phil,
We are honored to be receiving this review from you! We can't thank you enough and we hope you've had the time to dive deeper and discover more. Feel free to share any requests with us. We're happy to learn how our app tailors itself to your needs.
Nice app and Dania from CC is one of the best, really appreciate her help! After a long search finaly we've found it one of the best tool that we've looked for to help us to increase LTV of our customers and increase the revenue without spending a lot on CAC! Thank you!
Hi Valentin
Your review warms our hearts. Knowing that you're having a great experience with our app means everything to us. Thank you for being an awesome part of our community!
Gameball was easy to set up, and has worked well for our customers! Any issues we've had have only been with a few loading areas in the admin, and support was efficient, responsive, friendly, and helpful. I'm glad we chose Gameball and we definitely plan to stick with them long-term! Highly recommended.
Hi Wes
You've made our day! We're overjoyed that you're finding value in our app. Thanks a million for your support.
Dania is the only reason Im going out of my way to write a review because of the helpfulness and quickness to response she had!
I was looking for Loyalty programs and Gameball was just what we are looking for. They where very helpfull and respond quickly.
Hi Iris
Your review energizes us to keep delivering better. Thanks a bunch!
Did a comparison of almost all available loyalty programme apps on Shopify and found this to have the most functions if one is on the Pro plan. Subscription fees are steep but well, there isn't anything else better. ;-) Customer support is brilliant. Quick and solution-oriented. Thanks!!
Hi Jacqueline,
Thank you so much for your thoughtful feedback! we love that you loved our app and found what you are looking for and your recognition of our customer support team's quick and solution-oriented approach truly means a lot to us.
If you ever have more insights to share or if there's anything we can do to enhance your experience further, feel free to reach out. We're here to support you every step of the way!
Lauren has been fabulous in answering all of my questions and really helping me understand the app and what will work best for my business. The app is very easy to get started with and there is definitely opportunity to increase sales with my customers as they start using the loyalty program more and more.
Thank you for your kind words, Lisa! 💫
You have one of our champions here at Gameball Lauren and I am glad she has been a valuable resource for you in navigating the app and tailoring it to your business needs.
We're excited about the increased sales as your customers engage more with the loyalty program 🚀
Alright, so there were some issues at first (not going to lie it almost caused us to delete the app). But they did have GREAT communication after a few messages and emails (they have an in-app chat, it's great). They addressed the concerns and we're sticking with them. Their app is beautiful, easy to use and we had instant sign-ups on it. Do not hesitate to download - in less than 24 hours we had 60 sign-ups and haven't even launched our campaigns yet regarding there being rewards. I applaud them for addressing the concerns and their communication.
Thanks a lot for your feedback!
Our aim is to always create the best experience for our clients. We look forward to working with you and grow together.
Please let us know if we could assist with anything else ❤😄