Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

August 30, 2022

The app is very complete. We had a complicated idea that we needed to implement and we not only found the features in the app, but the customer service is really amazing, We were helped numerous ways in a very quick manner from our account rep. Keep the good work Gameball

testing-corralboots.com
United States
5 months using the app
November 19, 2022

I had the pleasure of speaking with Lauren. Her customer service was absolutely amazing and she helped me walk through the process of getting started. She was very clear with her explanations and was extremely knowledgeable about the product. I love this app already!

A.Michelle Hairstyles
United States
5 months using the app
Gameball replied November 24, 2022

Thank you for your lovely words!

July 25, 2022

I had a call with Lauren and she was amazing. She clearly explained the steps needed to get what I need from the platform

CozmoBoxAU
Australia
5 months using the app
October 26, 2022

Great product so far and amazing customer service, especially there partnership specialist Lauren DeSouza who we have been working with.

Corefirst
United States
5 months using the app
Edited October 30, 2021

I would like to post this because Gameball is 1 of the perfect applications on shopify that can help you get what you want without complications and the customer service is superb, they answer you even during holidays and find your solution so fast. 5 starts it is :)

Tchooz Shoes
Lebanon
5 months using the app
Gameball replied November 4, 2021

Hello Joseph, for you to say " Gameball is one of the perfect applications on Shopify" makes our day! We are overjoyed with your review, thank you!

January 8, 2021

Awesome customer support and really easy to use app. Especially love how they are integrated to the POS as well.

Brokenvase Games
Australia
5 months using the app
Gameball replied January 11, 2021

Thank you for your review, we really appreciate it😊

May 12, 2022

This app is awesome and the support is really good. It let me jump in right away to start customizing the experience and it also scheduled an onboarding Zoom call for me the next day. I learned a lot from Habiba during our chat and am really looking forward to rolling out our new loyalty program!

The Veteran Marketplace
United States
5 months using the app
Gameball replied May 15, 2022

Thank you so much for the amazing feedback, it means a lot to us!
We are extremely excited about our collaboration and hope you feel the same :)

March 25, 2020

Easy to configure in your shop. I had a problem with the amount of points and used the chat function integrated in the app, they responded and helped me! Turns out it was a misunderstanding on my part.
Though, I do suggest using this app!

PopularSlime
United States
5 months using the app
Gameball replied April 25, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

October 12, 2020

Great support team
Can be challenging when setting up the program though, but once you know how works the metadata it is fine. I recommend this app

INTO THE BEARD
France
4 months using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited February 2, 2023

Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.

Ohmykoko
Spain
4 months using the app