Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

March 9, 2023

Perfect Support, They response in imediatly. Perfect app for loyalty and rewards program. 100% Recomend

LINDAS
Spain
10 months using the app
Gameball replied March 30, 2023

We appreciate your feedback it means a lot to us. we are committed to providing our customers with the best possible service and support, and we're glad to hear that our efforts have made a difference for you. Your satisfaction is our top priority, and we appreciate your recommendation of our app.

July 7, 2022

These guys are AMAZING. I've been back and forth with their team trying to customize it to my desires. There is plenty of support, and it's FAST which is awesome. The biggest issues for me is I wish it had the ability to do an affiliate marketing component.

CorePerform
United States
9 months using the app
December 22, 2022

The initial setup was difficult, but with your support we were able to get started successfully. Every time we have had problems, they have been solved with your careful support. Thank you!

I look forward to working with you again in the future!

RASICAL
Japan
9 months using the app
Gameball replied December 29, 2022

We look forward to not only working with you Toru but to reaching great success together! 🚀

October 27, 2022

This app is so beautiful and delightfully customizable. Certainly worth jumping in. You can really fit it to your brand.

Wargames Delivered
United States
9 months using the app
December 1, 2022

great app and support, program works perfect for our site and our customers are happy with their rewards!

潤舍.生活家居 Luxury Life
Taiwan
9 months using the app
March 12, 2023

I cannot say enough good things about Gameball, they have been with me every step of the way. Gameball has had a great impact on my sales and customer engagement at both the store and online. We have had great success growing our customer base through their program. They also have great training and customer service.

Dude, Sweet Chocolate
United States
9 months using the app
Gameball replied March 12, 2023

We are so happy to hear that! To more and more success together 🎉🎉

August 4, 2022

Gameball has a unique value proposition! It turns customer experience into a game. The customer service is extremely helpful. The proactively reached out to us to try to improve our referral program.

Fulament
United States
9 months using the app
October 29, 2020

I've tried several programs over the past few years and Gameball has convinced me the most by far. You can adjust almost anything and if something is missing, the support team will help you immediately. The price-performance ratio is excellent and I've recommended the app to many Shopify friends and they all love it. Keep it up, I'm looking forward to the new features!

RAVE Clothing
Germany
9 months using the app
Gameball replied October 31, 2020

We are so happy that you are enjoying our app! :)
Thanks for your feedback!

Edited April 25, 2022

Amazing App, its extremely user friendly for both store owner and customer.
The Support team is very active and always there to guide and explain how to use all the features and iNcrease ROI.
They have a dynamic roadmap and always add new features to the app. Highly Recommended

E Parkville
Egypt
8 months using the app
Gameball replied May 8, 2022

May we always strive to exceed your expectations, Sally! It's our pleasure to serve customers like you :)

Thank you very much!

February 2, 2023

Don't worry about it's difficult to use and set up because the CS is so nice and helpful for the tech me how to set up my program. Now I can easy to manage the VIP level discounts and give them more rewards. And the price is reasonable for a small business.

Que Fashion Store
Hong Kong SAR
8 months using the app
Gameball replied March 30, 2023

We're happy to hear that you found our pricing reasonable for your small business. And Glad our team helped you gain what you are looking for .. To more successful milestones with Gameball!