Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
February 21, 2023

I had an excellent experience with Loyalty, Rewards & Referrals! Their platform is incredibly user-friendly, making it easy for me to set up and manage my loyalty program. I was impressed with the wide range of features they offer, including customizable rewards, referral tracking, and detailed analytics.

One thing that stood out to me was their exceptional customer service. Whenever I had a question or needed assistance, their team was quick to respond and provide helpful solutions.

أرزاق بلس
Saudi Arabia
Time spent using app: 7 days
Gameball replied March 30, 2023

Thank you for choosing our platform, and we look forward to continuing to support your loyalty program needs in the future. We love doing business with you!

February 17, 2023

Absolutely amazing and wonderful app that we can highly recommend to everyone who is looking to take their business to a whole new level! We’ve been looking for a great loyalty app and are so happy with the countless features that Gameball offers. It is really easy to set up and use and the variety of configuration options is impressive! It’s already fun to use the app as a merchant and we’re expecting even more positive feedback and results with the launch of this wonderful app from our customers as well. One thing we’d like to point out in particular is the support we have received which is out of this world in a very positive way. We have never experienced such an outstanding and helpful support with any other app or tool we’ve used. The response to inquiries through the support chat are pretty much instant and we always felt appreciated and understood. There is a lot of help especially for beginners that have just installed the app (like an onboarding call) but also all along the way until you’re ready to launch your program. A big thank you goes out to Dania from Gameball for the most professional and caring customer service ever provided. So, if you’re looking for a loyalty and rewards app, do yourself a favor and use Gameball!

ZEITWUNDER Onlineshop
Germany
Time spent using app: 2 days
Gameball replied March 30, 2023

As a partner, we are glad to hear that you found it fun to use. We appreciate your kind words to our support team and are happy to hear that you found our support to be outstanding and helpful.
We understand that implementing a new app can be challenging, and we're glad to hear that our support team was able to provide you with the assistance you needed to get started.

February 16, 2023

Genua was ich gesucht habe, habe viele Programme getestet aber keins kommt an Gameball ran.
Super Support, habe immer Asap ein Antwort bekommen und sind sehr offen für Feedback und Feature-Request.
Kann es nur Empfehlen!
Danke an Ferida!

MANIZA
Germany
Time spent using app: 3 months
February 14, 2023

Quick CS response! They will answer your questions and you do not need to worry about how to use this plug-in.

Hill Rill Outdoor 山川戶外
Hong Kong SAR
Time spent using app: 2 months
Gameball replied March 30, 2023

Thank you for your review! We look forward to continuing to support your business and help you achieve your goals.

February 10, 2023

Have not yet started using the app, however I booked a demo call with Lauren Desouza, and she was such an amazing character! She carefully understood what I was trying to achieve for my store and figured out work arounds that acheived the objectives I was hoping to achieve when realising the feature I was looking for was not available.

Definitely recommend this app because of the flexibility of creating ways to generate customer loyalty, and highly recommend this because of their support, 100/10 on the ball.

P.S. to Lauren's boss reading this... please get her a new laptop as she was struggling to show me examples of her demo with a lagging laptop, so imagine what she can do with a new laptop! ;)

The Good Fish
Singapore
Time spent using app: 1 day
Gameball replied March 30, 2023

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Lauren provided you with an amazing demo call and helped you achieve your goals for your store.

We appreciate your recommendation of our app and our support team, and we hope that you find our platform flexible and easy to use as you work to generate customer loyalty.

We've taken note of your suggestion about Lauren's laptop and we'll be sure to pass that along to our team. We want to make sure that all of our team members have the tools they need to provide the best possible service to our customers.

We can't wait to work with you to achieve even more great things for your store.

February 2, 2023

Don't worry about it's difficult to use and set up because the CS is so nice and helpful for the tech me how to set up my program. Now I can easy to manage the VIP level discounts and give them more rewards. And the price is reasonable for a small business.

Que Fashion Store
Hong Kong SAR
Time spent using app: 6 days
Gameball replied March 30, 2023

We're happy to hear that you found our pricing reasonable for your small business. And Glad our team helped you gain what you are looking for .. To more successful milestones with Gameball!

Edited February 2, 2023

Servicio excelente, me atendió Donia. Increíble el trato, la eficacia y proactividad. No puedo estar más contenta.

Ohmykoko
Spain
Time spent using app: About 21 hours
January 24, 2023

Très bon retour du service client qui est là pour nous aider, concernant l'application, je suis encore novice dessus mais ça a vraiment l'air prometteur, merci à Dania

NaturHera
France
Time spent using app: 4 days
January 23, 2023

we are still on testing phase however it seems very promising , the training session was super helpful. thanks Dania

Chaosproducts
Egypt
Time spent using app: 3 months
Gameball replied March 30, 2023

We are happy to work with you to achieve great things for your store, retain and grow your customer base as well!

January 22, 2023

We are a new partner with Gameball. From the beginning, I can tell "they have the best user experience and support!".

Joviality-eg
Egypt
Time spent using app: 10 days
Gameball replied January 30, 2023

Thank you for your review Hadeel!🌻