Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program app for its gamified customer experience and customizable features like badges, challenges, and dynamic discount codes. They appreciate its easy setup, powerful search feature, and potential to increase customer lifetime value and average order value. The app's multilingual support and detailed analytics are also praised. Many commend the efficient and responsive customer service. The app is noted for its competitive pricing and a free plan, making it suitable for all business sizes.

January 25, 2024

The trial period has been very good! & the support team has been helpful in resolving an issue for me

Snusvibe
United Kingdom
20 days using the app
Gameball replied February 20, 2024

Hey Andre

Thank you for your review! We hope to never disappoint ;)

April 4, 2024

Love the app and the customer service is very helpfull. Thank you Dania.

Browstar Cosmetics
Netherlands
3 days using the app
Gameball replied April 8, 2024

Your review means a lot, Caroliene. We hope you always enjoy it!

December 23, 2023

Dania is the only reason Im going out of my way to write a review because of the helpfulness and quickness to response she had!

The Drip Stop Shop
United States
22 days using the app
February 17, 2024

Love the gamified experience for customers

SimplerSystems
United States
4 days using the app
Gameball replied February 20, 2024

Hi Kelly

Thank you for your review. We hope you enjoy the app and build some fun programs!

January 4, 2024

love the easyness of set up for this app

OATME Superfood
Canada
About 1 month using the app
December 29, 2023

I was looking for Loyalty programs and Gameball was just what we are looking for. They where very helpfull and respond quickly.

Studio Bambacht
Netherlands
7 days using the app
Gameball replied February 20, 2024

Hi Iris

Your review energizes us to keep delivering better. Thanks a bunch!

February 14, 2024

simple, effficace

SMART WAVE PRODUCTS
France
About 2 months using the app
Gameball replied February 20, 2024

Bonjour Moussa

Merci pour votre avis!

November 9, 2023

Did a comparison of almost all available loyalty programme apps on Shopify and found this to have the most functions if one is on the Pro plan. Subscription fees are steep but well, there isn't anything else better. ;-) Customer support is brilliant. Quick and solution-oriented. Thanks!!

duSucre Macarons
Germany
24 days using the app
Gameball replied November 15, 2023

Hi Jacqueline,

Thank you so much for your thoughtful feedback! we love that you loved our app and found what you are looking for and your recognition of our customer support team's quick and solution-oriented approach truly means a lot to us.

If you ever have more insights to share or if there's anything we can do to enhance your experience further, feel free to reach out. We're here to support you every step of the way!

October 21, 2023

Lauren has been fabulous in answering all of my questions and really helping me understand the app and what will work best for my business. The app is very easy to get started with and there is definitely opportunity to increase sales with my customers as they start using the loyalty program more and more.

LD Keyfinder
Canada
3 months using the app
Gameball replied October 22, 2023

Thank you for your kind words, Lisa! 💫
You have one of our champions here at Gameball Lauren and I am glad she has been a valuable resource for you in navigating the app and tailoring it to your business needs.
We're excited about the increased sales as your customers engage more with the loyalty program 🚀

September 20, 2023

Having tested a lot of Loyalty apps, this one is by far the best!
Customisation is really easy. If you have several languages, it's possible to translate absolutely everything.

Many thanks to the support team and to Ganna for her help. They solved all my problems and even made an update for a specific request I had.

Many thanks to them!

Helvetskin
Switzerland
3 months using the app
Gameball replied October 12, 2023

Thank you very much for taking the time to share your fantastic feedback with us! We're delighted to hear that you've found Gameball to be the best among the loyalty apps you've tested.

Delivering top-notch support and addressing our users' specific needs is a priority for us, and it's heartening to hear that we could assist you effectively.🚀