Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating Instagram interactions and managing brand ambassador programs. It's praised for its seamless integration with top email platforms and user-friendly interface. The app's ability to automate user-generated content across social platforms has led to increased sales, site traffic, and customer engagement. Many commend the responsive and knowledgeable customer support, including personalized onboarding sessions and valuable tips. It's ideal for businesses aiming to enhance their social media marketing and influencer programs.

November 17, 2020

Within a couple of days of setting it up, we already had some great potential influencers to reach out to. Gatsby has been really helpful in recruiting for our affiliate program!

o3waterworks
United States
Over 2 years using the app
Gatsby replied November 24, 2020

Thanks Jade! Great to see our new Klaviyo integration working out for you

December 21, 2021

Awesome app and integration with our Shopify Store! The team is very responsive and does a fantastic job helping you get everything set up! We were getting inundated with influencer partnerships, this is where Gatsby came to save the day! The app allows us to fully automate our Ambassador Program and help us identify influencer opportunities at scale. Looking forward to working with the Gatsby team to optimizing our Ambassador Program. Overall great service, would highly recommend to any Shopify store utilising social media!

Petal & Pup
Australia
Over 2 years using the app
October 25, 2021

Super useful platform - AMAZING way to keep our customers engaged and organically sharing on social! The dashboard is great too - simple way to track the posts and analyze our customers behavior. Brett & the team at Gatsby have been extremely responsive and helpful with helping us get the platform set up, and answering any questions we have. Excited to grow our Instagram list!

Wren + Glory
United States
Almost 2 years using the app
December 23, 2021

This is one of the best customer service teams I've ever worked with—they're practically a marketing agency when it comes to lead gen and capturing influencers. We're stacking Gatsby on everything from our site to emails to SMS and even our inserts included in the packaging.

Buoy Hydration
United States
Almost 2 years using the app
June 9, 2022

The Gatsby team is super helpful and such a pleasure to work with. They are always ready to help out and are available whenever we need to have urgent calls.

Blackbough Swim
Philippines
Almost 2 years using the app
July 31, 2021

We just signed up for Gatsby due to the great reviews and right out of the gate I had some issue that needed troubleshooting and through the chat, it said they would get back to me on Monday (it was Saturday am) and that was fine. But to my surprise within minutes Brett was on chatting with me and helping me to resolve the issues at hand for almost TWO HOURS! Good customer service is rare in today's world so it was so refreshing to have someone going above and beyond! Way to knock it out of the park with customer service, Gatsby! We can't wait to see what this platform does for our business's growth.

UNBOWED
United States
Almost 2 years using the app
Edited April 28, 2023

Gatsby is TRULY awesome - it's helping us get more engagement with creators and more direct sales from our partnerships with them. Great team -- can't recommend enough :). Jared has specifically been very helpful for the past year+ we've been using Gatsby!

The Perfect Jean
United States
Over 1 year using the app
March 20, 2019

We use the data from Gatsby to understand our customers better and streamline micro-influencer outreach. We have their popup widget & integration with our checkout page. All works great and the customer service is the best I've seen on here... Well done guys!

White Plum
United States
Over 1 year using the app
September 8, 2022

Gatsby has been a great partner to Pop & Bottle! They app works great, helps us get more leverage from ambassador/influencer efforts and the team is so helpful and knowledgeable. Thank you Brett & Jared!

Pop & Bottle
United States
Over 1 year using the app
October 28, 2021

Integrates very well with Shopify/Klayvio. Core part of social marketing effort. High touch help from team on any issues. Great overall and continuing to get even better.

Promix Nutrition
United States
Over 1 year using the app
Gatsby replied November 9, 2021

Your influencer landing page looks great Promix! Thanks for the kind note. It's great to see your success so far on the platform, excited we get to work together.