Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating Instagram interactions and managing brand ambassador programs. It's praised for its seamless integration with top email platforms and user-friendly interface. The app's ability to automate user-generated content across social platforms has led to increased sales, site traffic, and customer engagement. Many commend the responsive and knowledgeable customer support, including personalized onboarding sessions and valuable tips. It's ideal for businesses aiming to enhance their social media marketing and influencer programs.

October 27, 2022

Gatsby is great! We were looking for a way to reward customers for social actions and this helps us accomplish that! We integrated it with Loyalty Lion rewards program to reward customers for posting about us on IG & Tik Tok. So far our customers love it! The Gatsby team is on point - they always answer questions in a timely manner, they helped me with implementation and if I ever have any trouble they take care of things right away! Such a cool program!

Hunny Prints®
United States
Over 1 year using the app
October 24, 2017

Gatsby is a great app to develop your micro influencer strategy! It displays a customizable button on your site. Influencers can be incentivized to click and share your brand on social media with their friends and followers, spreading your messaging to the world. The interface is super simple to use and your button is highly customizable to match the look and feel of your site! The Gatsby team is very responsive and open to suggestions, which is great. I highly recommend adding Gatsby to your site and attract more influencers to represent your brand!

House Of Mirza
United States
Over 1 year using the app
March 24, 2023

We have just launched our ambassador program and expect it to do wonders for our brand awareness, engagement, revenue and content strategy. Jared has been exceptionally patient and supportive. With the time difference he is super flexible with his availability which is greatly appreciated. Look forward to seeing what Gatsby can do!

Dr Naomi Skin
Australia
About 1 year using the app
Gatsby replied May 2, 2023

Thank you so much for the review! We love working with the Dr. Naomi team! We are excited to see your ambassador program develop!

January 7, 2022

The team did a fantastic job building my flows and making sure the software works to my expectations. They offer 5-star service.

Typark Candles
United States
About 1 year using the app
October 29, 2020

I am absolutely astonished by the customer service I have been getting from Gatsby! If you book a demo you may pleasantly by getting a dem from the CEO, Brett Bernstein! Amazing guy, great software, fantastic customer service, 5 stars everytime! The perfect solution to turn your existing customers into infleuncers.

Smart for Life
United States
About 1 year using the app
Edited August 6, 2021

We found this app and are so delighted so far with the quick, professional service we have received from Brett! He organized a zoom meeting to help me set up Gatsby and integrate Omnisend. Brett was extremely helpful and patient. He is even taking the time to zoom with my staff to go over all the benefits and features of using Gatsby! Thanks Brett

Mia Melon
Canada
12 months using the app
August 2, 2022

Gatsby has become an incredibly important part of our Influencer Strategy at Kulani Kinis and has assisted in managing our growth to now almost 600,000 followers on Instagram. Before we signed up to Gatsby, we were struggling to manage the large amount of collaboration requests we were receiving per day and didn't have the capacity to interact with or foster relationships with micro-influencers, who were providing us with valuable UGC. Gatsby provided us with a solution to automate this process at scale, whilst also retaining a personalised connection with ambassadors. It has enabled us to build a community of highly engaged influencers or Kulani ‘Sun Chasers', who now organically promote our brand. We’ve worked alongside Gatsby for over a year now, and have it set up across all 5 of our Shopify plus stores, in which time we have seen impressive results from the app! So far, we have received over 12 000 content pieces from Sun Chasers mentioning us on Instagram and TikTok with 13.5% of all Influencers in the Sun Chaser program, and 33% of Influencers signed up with 50,000+ followers, having mentioned us at least once on Instagram. We've measured a huge 17x ROI from Gatsby just over the past 6 months. About half of that ROI is coming from our Sun Chasers increasing their own life-time-value with us, buying more swimwear for themselves to wear & promote on their Instagram and TikTok, and the other half is from the orders they're bringing in from their followers. Being able to manage such a large ambassador program at scale is the magic key here. Gatsby allows us to open up our ambassador program and get more customers involved, thereby increasing customer loyalty & LTV and driving in new business. During the past 6 months, our Sun Chasers have placed 2,244 orders with us worth $197,000 USD (net of any discounts) for themselves from initial purchases upon signing up to the program alone, and they've driven an additional $230,000 from 3,336 orders coming from their followers. Gatsby's 17x ROI doesn't even take into account subsequent purchases made by Sun Chasers, the value in the UGC, nor the time saved from being able to automatically track and scale our community. We have also also seen high engagement rates from our Sun Chaser list inside Klaviyo, including a 35% submit rate on the Klaviyo sign up form on our USA website and a 6.8% submit rate on our post purchase sign up form. Our Sun Chaser Welcome Emails have on average an 80% open rate and our Sun Chaser Campaign Emails have consistent open rates of over 50%. To top this all off, the Gatsby team is always willing to jump on calls with us and are quick to fix any issues we encounter at the drop of a hat. I have never worked with an app which is so hands on, involved and responsive to our questions and requests. We look forward to continuing to work with Gatsby and are excited to keep growing our Ambassador program alongside the app!

Kulani Kinis
Australia
12 months using the app
March 13, 2018

We've used Gatsby to supplement our social media influencer marketing as our team's bandwidth has had more demands placed on it. Gatsby has been extremely useful in identifying loyal customers who can double as influencers for us and making those connections for us automatically. Because they're already customers, there's no need to educate them as much about the product, and they're typically willing to collaborate. I would definitely recommend Gatsby to any company looking to expand their influencer marketing initiative.

Oats 3
United States
12 months using the app
May 12, 2022

Gatsby really came through in explaining how their app works. This is really going to help us get going with working with our influencers!

Leto Collection
United States
11 months using the app
July 21, 2021

So far, I'm very happy. Support has been incredibly helpful and they have great integrations, including Yotpo Loyalty and Rewards, which together make an amazingly powerful UGC/influencer setup. I highly recommend

Vela Apparel
United States
10 months using the app