easy to use and makes a complicated issue very easy and manageable
We’ve installed this app to help us with responding to subject access requests and it’s been really helpful. We were struggling to come up with a process to manage them, and meet the 72 hour time frame. It was simple and quick to install and it’s an easy experience for the customer. They can log into their account, click on the access info icon thing, then fill out their email address. Then we instantly get an alert through so we know that a request has come through and we can investigate. The customer then gets an email with a link to download their data securely, which was also another hurdle for us – trying to figure out how to safely send them their data.
Sure, it doesn’t handle the entire SAR needed e.g. other channels and partners that have their info but it gets the ball rolling and handles the part for what Shopify / the web platform hold on the customer. It’s definitely ticked one thing off my list!
I am happy to have chosen this application. They have also given me an excellent, fast and efficient service about doubts I have had to integrate it into my WebSite. It has been easy to install and effective. David.
With GDPR coming into effect on the 25th of May we were a little worried about ensuring our customers could access their data from Day 1 and along comes this app.
It's exactly what we need. Easy one click installation. No integration work required and simple to use for our customers. All with an easy to use dashboard.
Thanks for all the great work on this app guys!
It appears UWP are one of only two companies I know that have actually read the GDPR spec .. All data supplied after official GDPR requests must be in a machine readable format .. This app spews out a .csv - Possibly the most portable document format in the world for anything with multiple fields of data ..
Most importantly it emails us - the store holders the moment a request goes in so you can head to the app, check the request and send the data .. Here's the important bit about that last sentence - It's not automatic, we have to step in and say yes before the data gets sent. This is all about data protection so that step is vital to stop bot driven requests .. .
All 4 Pets
What a great little app.
No configuration needed - just plug and play!
Delighted that I can give my customers their data without a fuss.
Support is friendly and responsive.
App is super simple to install and gives my customers the ability to get their shopify data when they want it. A must have app for GDPR.
Break Time Nautical
I am frantically looking for app developers to actually come up with some decent apps to help with GDPR. No luck so far, since this app is not worth downloading either.
1. test period of 2 days is maybe designed so nobody actually has enough time to check the app before being charged...otherwise it is ridiculously short
2. For an app that only has one phrase in the first communication with my customers, I expect that it should be able to at least get it right from a grammar point of view (so guys you might want to check that)
3. I tried to make a request and the download link that my "customer" got is something no regular Joe will ever be able to open...
Def not worth my money...and I only needed 30 minutes to check all that!