Consentmo GDPR Compliance
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I received excellent advice without any time pressure; you really feel like you matter to someone
Hello there and thanks for the amazing review! 🤩
Can you please let us know how we can make this a 5-star experience for you? We would really like to improve! 😊
Easy to install and to use, Customer Support on point, Many features and custom options. I like this app!
Hi there and thanks for the positive review! We appreciate it! 😊
Please let us know if there is anything that we can improve in the app so you can have a 5 star experience with us?
App offers all options needed for proper consent mode v2. Support is great, fast and helpful. The only thing we don't like is the price, but that's the same on all consent apps.
Hello there and thanks for the honest review! 😊
We are trying to provide the best experience in our app and constantly improving UX adding new features and brining value. We think the pricing of the app should reflect the developer efforts and the continues providing of excellent support services. 🙌
Guter & freundlicher Kundensupport - Kontaktperson Zeus.
Vielen Dank, wir sind sehr gespannt, was Ihre Erfahrung zu einer Fünf-Sterne-Erfahrung machen würde. Möchten Sie es mit uns teilen? 😊
I am working with Consentmo for the first time and chose it, because it was recommended by Shopify. As a german, I´ll have to admit that not everything feels quite intuitive for me, but after getting into it and reaching out for the support, I got it together. The support also operates in English and uses videos to help, which makes taking actions after recommendations very easy. I got help from John, who was very polite and answered my questions straight away, so my problem git solved in only a few minutes.
Hi there and thanks for sharing your honest review and experience with our support here. We are planning to release a lot of improvements in the app in the upcoming weeks, but can you please share what would you like to see from a user experience/intuitive point of view? We would like to make this a 5-star experience for you! 😊
Es una buena herramienta y sin conocimientos de programación he podido resolver las solicitudes de leyes RGPD con los artículos de Consentmo y del equipo. Para no tener problema con Google etc.. hay pasos que hacer pero repito, sin conocimiento de programación, he resuelto todo.
¡Gracias por tu reseña! Apreciamos tus comentarios positivos. Si hay algo específico que crees que podríamos mejorar para merecer tus 5 estrellas, por favor háznoslo saber. Estamos aquí para ayudarte en caso de que necesites asistencia adicional o tengas alguna pregunta. ¡Gracias de nuevo por tu apoyo!
Muy buena aplicación,la verdad sinceramente la aplicación es muy fácil de usar y no tuve ningún problema con la aplicación y le agradezco a Jhon por aver apoyado
Y guiado para activar los cookies correctamente
¡Esto es genial, gracias! ¿Nos puedes decir si hay algo que podamos hacer para que esta sea una experiencia de cinco estrellas para ti? 😊
Muy Profesionales. Atienden muy rápido y correcto
Hola y muchas gracias por la hermosa reseña! Notamos que no nos dio la calificación completa en el comentario aquí. ¿Puedes informarnos si hay algo que podamos mejorar aún más para que tu experiencia sea aún mejor? 😊
The app is great and the support is prompt and always very helpful.
The only issue is that sometimes the app is inaccessible. I don't know if it happens often or not and the way it affects the consent bar functionning on the website
Hello there and thanks for the review. The issue you are referring to should be fixed already. We will be happy if you test this on your side and let us know if you see a difference.
This is the only app that we could find which actually comes close to being GDPR compliant. But we shouldn't even have to resort to searching for apps to provide a feature that is a legal requirement of any shop operating in or selling to the EU. It should be a part of Shopify's core feature set, not an extra app. This app developer is capitalizing on this. If you agree, add your voice to the community discussion here: https://bit.ly/31bNfJ3 The payment tiers for this app are unrealistic. The free plan is limited to 10k page views per month. We easily surpassed that in 3 days and we are a small online shop. The Standard tier is 10k-30k page visits/mo. I can't imagine there are many shops that fall into that narrow bracket. So we had to go with Pro which supports over 30k views per month. It's unfortunate that we have to pay $9 a month for something every business owner hates, and most Internet users don't care about.
Hello there and thanks for the honest review.
We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best.
Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum.
Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense.
If you have any additional comments or concerns, we will be happy to address them. :)