Consentmo GDPR Compliance
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Easy install. Good visual customization. The pages they create are buggy. Don't understand what happens to the data if people opt out.
[2nd Update - December 24th]: We have replied to your support request earlier today, please check our reply there and let us know if you have any additional questions. :)
[Update - December 24th]: Hello again, if you are having issues with the pre-generated Compliance pages, please open a case with us at apps-support@isenselabs.com, so we could review and advise. Usually it is pretty hard for these pages to work out-of-the-box with all themes and design and it is then that they will require a bit of adjustment.
Regarding the data if people opt-out, depending on the options/categories of cookies they have chosen when opting-out - this data will be blocked on every page load they go to when navigating through your store.
Please send over your questions to our support, so we could advise in detail. :)
[December 14th] Hello there and thanks for the awesome review! We are very grateful for it! 😊
If you need any assistance with the app, we are available through chat💬 and email📧.
Easy interface, configurable and nice to use. Free for up to 10K visits per month which is a sweet deal.
Hello there and thanks for the great review! We highly appreciate it! 😊
If you need any help with the app, you can contact our kind support team at apps-support@isenselabs.com 👨💻
We are so happy with the app! It helps us on every market. It doesn't matters in which region you live in the world, Consentmo is the right choice in every single case.
Furthermore, the support is the best one you can have - 24/7!
Love these guys
Hello there and thanks for the incredible review! 🙈🤗 We are delighted to hear about your positive experience with our app! 😊
Enjoy using it and if you need further help, you know how to find us! 😉
I just got off talking to their customer support over Facebook and all in all I just have good things to say about this app and their customer support.
The app offers great features and even allows for user to choose settings for the cookies they want which is not offered by other plugins as far as I know. Furthermore, the people working for customer support are very helpful and were able to resolve my problems and misunderstandings immediately.
Always happy to help :)
Même pas le droit de mettre un avis basique à une étoile c'est pour vous dire ...
Bonjour, pouvez-vous nous faire savoir si vous rencontrez un problème avec l'application ou avec notre support? Nous aimerions vraiment vous aider avec la configuration et votre expérience globale. Veuillez nous contacter par chat ou par e-mail à apps-support@consetmo.com afin que nous puissions vous aider. :)
After some initial setup, the app works great. Especially helpful: the live chat with the support. They helped us with some oddities which were buried deep inside our chosen theme. After resolving that issue, we're finally GDPR-compliant. Lovely!
Hello there and thanks for the great review! 🙌
It is nice to hear that everything is now set up correctly on your end! 😊
If there is anything else we could help you with, you know how to find us - 📧 and 💬
L'application a l'air sérieuse et facile à mettre en place. En revanche, j'avais un doute sur la véracité du flux qui entrait sur mon site.
J'ai testé l'application 5 jours et pendant ces 5 jours il y a eu une multiplication des visiteurs sur mon e-commerce (x4) alors que nous n'avions fait aucune presse ou aucun événement durant cette période.
Je ne comprenais pas d'où pouvait venir ce flux si soudain jusqu'au moment où j'ai reçu la notification que la barre des 10000 pages vues allait être atteinte.
En gros, lorsque l'application est active, je pense qu'elle met en place un flux de faux visiteurs (un bot clickeurs certainement), gâchant au passage les statistiques de vente et taux de conversion (merci) ! Et tout cela pour vous convertir à la solution payante, pour une application de "confiance", c'est un peu bête d'en arriver là.
Je suis repassé sur mon ancienne application et comme par hasard, le flux de visiteurs sur mon site est revenu à la normale.
Si vous l'essayez, je vous invite à faire attention sur ce point.
FR: Bonjour, et merci pour vos commentaires.
Je pense qu'il y a peut-être eu un malentendu ici. La limite de 10 000 pages vues est quelque chose qui peut facilement être atteinte si votre boutique est déjà populaire ou si vous menez des campagnes. Puisqu'il s'agit de pages vues et non de sessions, ce sont deux choses différentes. 1 visiteur peut créer plusieurs pages vues, ce qui peut entraîner le dépassement de la limite.
J'ai vérifié notre support et je ne vois aucun rapport de votre magasin davydao.myshopify.com pour cela, nous pouvons donc continuer et le vérifier pour vous. Je pense qu'il est juste que vous nous donniez la chance de voir s'il n'y a pas un autre problème qui pourrait produire des visites plus élevées. Je peux vous assurer que notre application ne génère pas de visites, ce n'est pas son but.
Cela dit, je pense que la plupart des gens ici seront d'accord pour dire qu'il n'est pas acceptable de simplement laisser une mauvaise critique sans même contacter les développeurs de l'application pour vérifier le cas.
Si vous souhaitez donner une seconde chance à l'application, vous pouvez nous contacter à apps-support@isenselabs.com. Nous effectuerons une sauvegarde de vos paramètres dans la mesure du possible et vérifierons la configuration de votre boutique. :)
EN: Hello there, and thanks for your feedback.
I think there might have been some misunderstanding here. The 10 000 page views limit is something that can easily be reached if your store is popular already or if you are running campaigns. Since this is page views and not sessions - these are two different things. 1 visitor can create multiple page views, which can result in hitting the limit.
I have checked our support and I do not see any report from your store davydao.myshopify.com for this, so we could go ahead and check it for you. I think it is fair for you to give us the chance to see if there isn't another issue that may produce the higher visits. I can assure you that our app does not generate visits, this is not it's purpose.
having said that, I think most people here will agree, that it is not ok to simply leave a bad review without even contacting the developers of the app to check the case.
If you want to give the app a second chance, you can reach us at apps-support@isenselabs.com. We will perform a backup of your settings where possible and check the setup on your store. :)
I just loaded this app today and wanted to ask some questions just to make sure I make everything right. I chat with customer service and got great service and help with pictures. They also gave me tips to get every settings okay. I am amazed how good service I got. Perfect!
Thank you so much for praising our support services! 🥳 We are doing our best every day to help merchants this way! 😊
Keep on grinding, and if you need our help, we will be happy to assist again! 👨💻
Easy to use and excellent support! Does the trick.
Hey and thank you for the nice review! ✨
Enjoy using our app and if you need further help, our team will be here for you! 😉
The application works great, I had a problem and the assistance helped me to solve it perfectly, they were very fast and very kind, I recommend this app to everyone
Hello there and thanks for the awesome review! We greatly appreciate it! ❤️
Thanks for appreciating our service and support and if you need any additional help, you know how to find us: 💬and 📧.