Consentmo GDPR Compliance
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Es muy fácil y ágil trabajar con soporte. Me están ayudando un montón y muy útil.
Gracias
the support team is very helpful with particular issues without standard AI answers. It helped me fix default consent state issues caused by some weird code in theme.liquid which interfered with Consentmo.
Thank you for all the help, Zeus.
Thanks for sharing this! 🙏 Glad Zeus could track down that theme issue - those can be tricky.
La atención al cliente ha sido excepcional. Zeus ha intentado todo lo que había en su mano para resolver el problema, y ha sido satisfactorio. Ahora mi tienda cumple con la legalidad actual. Gracias Zeus
¡Muchas gracias! 🙏 Nos alegra que Zeus haya podido ayudarte y que todo esté funcionando correctamente ahora.
Highly recommend - John was very fast and very helpful with a technical issue that he helped us solve where another developer had given the wrong info. Overall smooth experience with this app.
Really appreciate that. Happy John could sort it out and clear up the confusion.
Great app and an essential tool for GDPR compliance on Shopify. The interface is clear, easy to configure, and integrates smoothly with the store. I’d especially like to highlight Joseph’s support — he was helpful, responsive, and precise. He took the time to understand our setup and made sure everything was correctly implemented, even in more complex cases. His guidance made the whole process much easier and gave us real peace of mind.
Thank you for the detailed feedback! 🙏 Glad Joseph could guide you and give you peace of mind.
Had a few consent conflict issues after a couple of apps had been installed. Zeus from the development team helped resolve very quickly and efficiently. Easy to follow instructions on the support site. Excellent service!
Appreciate it! 😊 Glad Zeus could fix those conflicts quickly.
The app’s reporting and organization are thoughtfully designed and easy to use. While we’ve encountered a few issues along the way, the support team has been responsive and incredibly helpful in resolving them. Special thanks to John for the excellent support!
Really impressed. Had an email about an issue. had a clickable link to the live chat with a note of the issues already in the chat. Georgi was really helpful identifying what needed to be updated and giving me step by step tutorials of what needed doing and how exactly to do it. He was patient and helpful. Which is even better as we are on one of the lower plans.
Really appreciate this detailed feedback! 🙏 Glad Georgi could guide you step by step and make things clear.
Very helpful team. Even though this feature was not yet released on their platform, they proactively worked on adding it. As a result, all customers can now benefit from this improvement. Special thanks to John for his outstanding support and commitment to customers!
Really appreciate this! 🙏 Glad John could help make that improvement happen for your customers.
Had an issue today that the banner didn't show on my store the whole day. But got really good help from John that fixed the issue in less than 5min. Now the cookie banner works fine again.
Overall this is a really great cookie banner. Very custom-friendly, you can adjust it designwise to apply for your store and brand. Would really recommend.
Thanks for the detailed feedback! 🙏 Glad John fixed the issue fast and that the banner is working again.