Consentmo GDPR Compliance

Excellent app with genuinely outstanding support

We have used Consentmo for some time, but recently carried out a much more thorough review of our privacy and cookie consent setup as we expanded our Shopify store internationally and into multiple languages.

I have been extremely impressed. Consentmo gives us a great deal of control while still making a fairly complicated area of ecommerce manageable. We have been able to configure our consent banner, regional privacy requirements, privacy request pages, cookie information, accessibility statement and multilingual storefront requirements in a way that works well with our Shopify setup.

What has particularly stood out is the support. Whenever I have had a question — including some quite specific multilingual configuration issues — the team has responded quickly, understood exactly what I was trying to achieve and pointed me directly to the correct solution. The documentation is also excellent and has clearly been written around real Shopify use cases rather than simply explaining features in isolation.

After going through the app in much greater depth, I actually have more confidence in Consentmo than when we first installed it. It feels like a mature, well-supported app that continues to develop alongside Shopify.

An easy five stars from us and highly recommended.

I have only been using this app for a few days so far but I am already very pleased with it and glad I chose Consentmo. The app was easy to set up although I did have one small issue which I was struggling with. I asked for help on the live chat and John was very helpful and he was able to rectify the issue for me.

I would definitely recommend Consentmo.

Consentmo has been a delightful app and experience. We have used Consentmo in the past, experimented with OneTrust for other stores we operate and found ourselves coming back to Consentmo for all the 30+ store we operate.

The breadth of features included is fantastic, to include everything for web compliance in one place.

The team are outstanding too. Quick to respond with solutions and recommendations. Zeus is always on hand to help. Cant thank him and the team enough.

We will continue to roll the app and more of it's features across our stores.

This app is an absolute must-have! I have been using it for many years now, and I cannot say enough good things. It makes staying on top of compliance a breeze. Every time some new regulation comes out, they're on top of it. The customer service is excellent should you have any issues or need help setting everything up. This is an investment that every story should make. I would give them 100 stars if I could.

Simple app, easy to work with, and their team is AMAZING. Compliance is tough and an evolving space, and while the default setup has some limitations, their support team were always on hand to help us make modifications to match our legal team's stringent recommendations.

Joseph from their customer support team in particular has been a rockstar and gone above and beyond what can reasonably be expected from a chat agent to make the changes we needed. We also were able to work directly with their lead developer and founder to make the unique modifications we needed. Highly recommend!

Consentmo has been fantastic for managing the complexity of privacy banners and requests. The setup is intuitive and continually supported with updates. I don't know how we would have kept up without this system. Also thank you to John for helping us through a number of setup issues!

Absolutely incredible service! I recently upgraded to the Enterprise plan, and the support has been outstanding. A special thanks to Georgi Georgiev, who was extremely polite, patient, and professional throughout the whole process. The technical team logged into my store and completely cleaned up all the messy codes and Google Tag Manager errors left by a previous freelancer. They configured my Meta/Facebook Pixel and Conversions API perfectly without me needing to touch a single line of code. Now that everything is properly configured on my store, I fully expect Meta to process the new data and completely clear all the warnings within the next 1-2 days. My Shopify store is now 100% compliant and working flawlessly. If you want peace of mind, this app and their team are worth every single penny. Highly recommended!

Service has been great. Had an issue and needed to make updates, and Georgim got me all handled. Answered my questions, there were many as I'm not super technical, and provided screenshots for guidance when needed. Was patient and waited for me to finish tasks, then was there for the next one when I was ready. Highly recommend this compliance app for its customizations and the team behind it. They went above and beyond expectations for me today.

Consent is challenging, and I will warn you that installing the app doesn't protect you and having a 100% on the app isn't where it stops. Definitely click to complete the compliance review. But Georgi from Consentmo has been incredibly patient, helping me set up and test all the tags and scripts to ensure they don't fire where they shouldn't. Grateful for his hours of help and support!

Oltre ad aver risolto le beghe con il consent mode v2 di google, oggi, dall'alto della mia arroganza ho contattato l'assistenza perché non riuscivo a modificare la posizione del widget in mobile. O meglio, pensavo di aver capito come fare ma la UI/UX dell'app mi ha un po' confuso.
Mi ha risposto Georgi a cui ho spiegato il mio problema e che, prontamente, mi ha inviato i video di come fare, e a continuato a inviarmelo anche se, in maniera irriverente, gli dicevo che avevo già fatto quello che mi diceva di fare.
Ma non era vero, non stavo guardando dove effettivamente avrei dovuto guardare. Poi ho capito e ho risolto il problema. Bravo Georgi che non ha mollato. Buona app, facile e pratica.