Consentmo GDPR Compliance
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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First, for GDPR compliance, this is one of just a few apps that actually are compliant and it couldn't be easier to install and activate. If that's all you need it for, 5 stars.
However, for CCPA, while it looks like the name of the app in the app store has been updated to include CCPA, the actual content and settings within the app still only reference GDPR. Ex: the title of the page is still "GDPR Compliance", and the links still only say "GDPR requests", etc. Nothing references CCPA for those users looking for that info. My recommendation: in addition to the GDPR copy and links, there should be CCPA specific copy and links. Without these, if I were a consumer looking for CCPA compliance information and only found GDPR info, I wouldn't feel reassured the site was CCPA compliant. While it's possible the GDPR links cover all the CCPA needs, with only GDPR named in the link, I wouldn't feel confident CCPA is covered. With these updates, I wouldn't hesitate to give it 5 stars.
Hello there! Thank you for your valuable feedback! On your comments: the GDPR page serves as a CCPA page too, however, since the app started as a GDPR one first, we have not changed the page yet. What you can do right now, is simply to open the page and change GDPR to CCPA wherever you find it.
Still, I will talk with the devs that when the app is installed, the merchants to have two different pages - a GDPR one and a CCPA one. Will this cover your needs?
I tried several similar apps before and decided to stick with this one because it looks just right on my theme, cleaner and with a modern cookie bar that enables the customers to manage their cookie preferences, creating trust. The page this app creates is excellent, allowing customers to manage their personal data easily.
Keep up the great work!
Thank you for the kind words :)
Great App, Awesome Support! Thanks a lot to Stoyan, who helped me within minutes to install the app and set it up correctly!
Happy to be of help. Enjoy using our app!
Finally a super ready and easy app to use. Waited for it. Without having to edit and create everything its so easy now thank you!
Happy to help! Enjoy using our app and if you have any questions, feel free to contact our support team :)
Updated: The customer team reached out and clarified that their emails have ended up in my spam which is the reason why I didn't see any of their responses. We connected and resolved my query in a timely manner post my initial review.
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I have reached out multiple times with my query asking for support however I have received no response from the customer service.
Update [18.05.2023] Hello and thank you for the updated review. Glad that everything was cleared out and that our support managed to assist you. Enjoy using our app and if you need further assistance, our support team will be here for you! 😉
Hello there, we checked on our end and your inquiries were replied to in a timely manner. Most probably they may have been marked as spam due to being sent from our ticket system. We sent another email from a personal email g.georgiev@isenselabs.com explaining the situation and attaching our previous replies.
Please check it out and go through your spam folder to see if the old emails have been received there.
We will be happy to assist you as quickly as possible. :)
Nice app, very logical structure, good to handle! Knows everything what we need for the strict EU-regulations. Also, the price is very good as well, even the free plan knows a lot. Guys made me a custom CSS to change the font and button style, so the bars suit our look. This way I got everything I wanted, so really LOVE IT! Wish you good luck with the app guys, you worked for it! L&V
Hello there and thanks for the amazing review! You can't imagine how happy we are to receive it! ^^ Thank you for noticing all the hard work we have put in the app and expect much more to come! Enjoy using our app! :)
Simple and easy to set up! Good for anyone who doesn't want to take a lot of time on those kind of works!
Thank you for the review! With our app you can achieve true GDPR compliance, because you are getting cookie management + GDPR request page, not just a regular cookie bar :)
this app is great, it's free, easy to install, and the customer support provides excellent customer service through a real-time live chat. 5 well deserved stars.
Thank you so much for the awesome review! You made us very happy! ^^
Enjoy using our app!
had tried a few different ones, none of which served my needs, straight out of the box this app was perfect, so easy to setup.
UPDATE, after using this app for some months on the free plan its so good and the support is excellent im upgrading. Thanks.
UPDATE: We are glad to hear your updated experience! Enjoy using our app and if there is anything that we can help you with, please let us know! :)
Hello there and thank you for sharing your experience with the app. We really appreciate it! ^^
I Love this app. It is completly free and the very friendly support replies imediately to all the questions :)
Happy to help!