Consentmo GDPR Compliance

Hello there and thanks for the review. The issue you are referring to should be fixed already. We will be happy if you test this on your side and let us know if you see a difference.

Hello there and thanks for the great review! Enjoy using our app! :)

[2nd Update - December 24th]: We have replied to your support request earlier today, please check our reply there and let us know if you have any additional questions. :)
[Update - December 24th]: Hello again, if you are having issues with the pre-generated Compliance pages, please open a case with us at apps-support@isenselabs.com, so we could review and advise. Usually it is pretty hard for these pages to work out-of-the-box with all themes and design and it is then that they will require a bit of adjustment.
Regarding the data if people opt-out, depending on the options/categories of cookies they have chosen when opting-out - this data will be blocked on every page load they go to when navigating through your store.
Please send over your questions to our support, so we could advise in detail. :)

[December 14th] Hello there and thanks for the awesome review! We are very grateful for it! 😊
If you need any assistance with the app, we are available through chat💬 and email📧.

Merci beaucoup pour votre retour et vos 4 étoiles! 😊 Nous sommes ravis que notre support ait répondu à vos attentes. Nous espérons que, dès que vous essayez la version complète, vous aurez une expérience encore meilleure. N’hésitez pas à nous faire part de vos impressions et à nous contacter si vous avez des questions supplémentaires. Nous sommes là pour vous aider à 100%! 🌟

Thank you for your feedback! We're happy to hear that Georgi was able to assist you quickly. We always strive for the best experience possible, so if there’s anything we can do to make this a 5-star experience for you, please let us know! 😊

Hello there and thanks for the positive review! 🙂
If there is anything else we could help you with, please let us know.

Olá e obrigado pelo feedback. Há algo em que possamos ajudá-lo a melhorar sua experiência para cinco estrelas? Acabamos de enviar um e-mail para lojavirtual@classecouro.com.br com uma oferta, por favor verifique e nos retorne. 😊

Hello there and thanks for the honest review.
We appreciate your input and thank you for the fact that you noticed our efforts in making our app actually GDPR compliant. We'll soon release some more features that are required by the law but not yet mandatory. We follow all changes closely which makes this app the best.
Regarding your point for this being a core functionality, we agree with you and we will check the uplisted topic in the forum.
Regarding the plans, this was the only way for us to handle all of the requests that we received on each page load that the app shows on. We followed the data for months before making the limits and we believe that these prices fit the best the usage that we see. We can do another evaluation in order to see if the same can be changed based on the new data, however the server support for an app of this rank can not be done on free servers, hence the need for the plans. We also spent a lot of time working to have the most features and be the most compliant in the market which also takes a lot of recourses. I hope this makes sense.
If you have any additional comments or concerns, we will be happy to address them. :)

Hi there, and thank you for your valuable feedback! 😊 We're glad Georgi was able to assist you with the installation.
We’d love to understand more about the help pages you found mismatched with the Shopify menus. As we’re currently updating many aspects of the app, your input would be incredibly helpful in making improvements.
Could you share more details about the specific pages or sections you noticed this with? We're want to ensure a smoother experience for you and other merchants.
Looking forward to hearing from you!

Thank you so much! 👍😊 We’d love to know what we can do to turn your 4-star experience into a 5-star one - your feedback helps us grow! 🌟