Consentmo GDPR Compliance
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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I’ve been using Consentmo for about a year — the app is great, easy to use, and does what it promises in terms of cookie compliance. However, I suspect it may have affected my Meta Ads retargeting campaigns. While I’m not 100% sure, I noticed that during the time I was using Consentmo, my retargeting audience stayed unusually small.
Since I disabled the app and switched to Shopify’s native cookie banner, my Meta Ads retargeting has been working much better. It seems like there might be something in the way Consentmo handles Facebook Pixel events or consent for tracking.
Again, I can’t confirm the link with certainty, which is why I’m still giving 3 stars. But if you're running Facebook Ads and notice issues with retargeting audiences, it might be worth checking if Consentmo is impacting your Pixel data.
HI there and thanks for sharing your experience.
Would you be willing to turn off the Shopify cookie banner and enable ours back on so we can check the setup and look into this further?
It is really strange the case you are reporting, as our app is fully integrated with the Shopify Customer Privacy API, which means that our cookie banner basically works in the same way as the native one from Shopify.
Let us know if you are okay with making these changes, so we can check the store further.🙂
We will be looking forward to your input!
good an friendly service
Thanks for the kind words! 😊💡 We’d love to hear what we can do to make this a 5-star experience for you - feel free to share your thoughts! 🌟
App is good, however pricing is a bit too steep.
Makes no sense for anyone with a website to pay for page visits, because there are plenty of GDPR compliant alternatives better priced.
Hello there and thanks for your review! We are currently working on lifting the app impressions limit for the paid plans as they differentiate quite good on features now. In the upcoming weeks this will be changed and this will no longer be a problem. 🙂
Please let us know if there is anything else that you think we can improve in the app, we would love to hear it. 😊
It is a good app, rich of features, but it has serious issues regarding the loading speed. Unfortunately I had to abandon this app and move to another one for this reason. Sometimes the code does not even load or loads after lots of seconds, sometimes it loads immediately. They also change sometimes the selectors from "dismiss" to "deny" or from "accept" "allow"... for these kinds of things the code must be stable. I am sorry but I had to leave for another app.
Update [26.10.2022]: Thanks for the updated feedback. As far as I see your case is still open on our end and our support team is waiting for you to confirm if you want us to setup the Analyzify integration for you.
Regarding the speed of the app, this is the first time we see this issue mentioned by you, would you share more in the ticket you have opened with us? On the same topic we have this article where we have performed multiple tests on the app https://isenselabs.com/posts/gdpr-app-speed-test I want to additionally confirm that all of the content of our app is loaded via an external script asynchronously, which should not impact the load speed of your store.
Regarding the selector updates, this was a required change that came with the new functionalities we added to the app last week: Annual pricing for all plans + New Cookie Bar layouts. I guess we can not please everyone even when we introduce awesome features.
If you are willing to give our app another try, we will be here to help. Until then our team will continue to provide the best possible service here. 🙂 Cheers!
Update [25.10.2022]: Thanks for your update on your situation with the app. We are currently in communication with Analyzify for finalizing the changes we need to do in order to make both apps compliant again. The release will be done TODAY. Once it is live we will update you via email and here as well. Thank you for your patience and understanding. 🙂
Hello there and thanks for the great review! We are very happy to receive it! 🤗 More design settings are coming up in the future releases, so stay tuned. 😉
We totally understand the definition of impressions:
"Whenever a visitor opens a page in your online store, we count it as an ‘app impression.’ For instance, if someone goes to the Home page and then clicks on a Product page, we count 2 app impressions. This happens because our app is active on both of those pages."
Over an 8 day period we have about 1000 unique visitors and those 1000unique visitors create 3500 unique page views.
Consentmo says that in the same time frame we have achieved 26,000 impressions and are advising us to upgrade to the next plan.
If page views equal impressions then there is something inheritently wrong in the way Consentmo tracks this. This app is using flawed tracking.
We were provided an update and advised that the quota tracker was not resetting itself for our account. We are promised that Consentmo will monitor this for the coming days.
We advise everyone to check your quota and your pageviews. The impressions tracking has proven to be faulty for our case.
Hello there and thanks for the feedback!
As mentioned we have an open communication regarding this support case, and from our last follow-ups, the quota counting and app impressions are working correctly for your store.
Note that the issue you experienced was an isolated incident caused by a delayed webhook, resulting in a one-time reset problem. The app impressions counting has been working accurately since the last reset.
We look forward to your email follow-up.
Il semble que l'application soit opérationnelle pour faire ce qu'elle a à faire et la personnalisation est bonne. Cependant, il est très frustrant de voir qu'un service destiné à l'Europe ne soit pas opérationnel dans les principales langues de la zone. On vous dit : "French? German? Italian? Arabic? Doesn't matter, you can use our product with any language!" Oui, mais... Il n'est que partiellement traduit et, comme c'est indiqué tout en bas dans les FAQ, vous devrez faire vos propres traductions pour de nombreux textes affichés aux utilisateurs de votre site (quelques dizaines de champs), ou bien utiliser une application de traduction pour traduire votre site local dans sa propre langue... Je n'opterai pas pour la version payante tant que la traduction est manuelle ou confiée à l'installation d'une autre application.
Réponse : Merci pour votre réponse. Certes, je comprend que l'application est compatible avec les applications de traduction et c'est un minimum qui peut satisfaire les sites anglophones et non européens, qui sont peut-être vos principaux clients. Cependant, compte tenu de la qualité discutable de nombreux traducteurs automatiques, il serait souhaitable qu'un service destiné aux shoppers européens dispose nativement d'un front-end dans les principales langues européennes et non pas seulement en anglais, langue officielle de moins de 4.5 M d'européens. Vous me proposez de l'assistance dans la traduction, vous avez donc les contacts ou compétences en la matière. Je vous propose d'utiliser ces compétences une fois de votre côté pour traduire vos textes front-end, comme l'a fait Shopify. Ainsi, le sujet d'une traduction native et de qualité sera clos pour tous vos utilisateurs, leurs clients européens seront heureux de lire des phrases cohérentes dans leur propre langue, et vous y gagnerez encore en satisfaction et en souscriptions payantes.
N’hésitez pas à me contacter quand vous aurez implémenté le Français dans tout votre front-end, je serais heureux de modifier mon niveau de souscription.
We haven't heard from you since yesterday, so I'm following up here as well. Please get back to us, so we could assist with your query.
Can you please get back to us?
EN: Hello there and thanks for your feedback. Our app is fully compliant with the most popular apps for translation in the Shopify app store, as well as, it is possible to fully translate it manually with the help of our support. Having said that, if you need any help with the translation, we will be happy to assist. You can submit a request for that at apps-support@isenselabs.com. :)
FR: Bonjour et merci pour vos commentaires. Notre application est entièrement compatible avec les applications de traduction les plus populaires dans la boutique d'applications Shopify, ainsi qu'il est possible de la traduire entièrement manuellement avec l'aide de notre support. Cela dit, si vous avez besoin d'aide pour la traduction, nous serons heureux de vous aider. Vous pouvez soumettre une demande pour cela à apps-support@isenselabs.com. :)
Update 19/07: Hello and thanks for your feedback. We will be adding this feature in the upcoming weeks, so once this is done, we will notify you. :)
FR: Bonjour et merci pour vos commentaires. Nous ajouterons cette fonctionnalité dans les semaines à venir, donc une fois cela fait, nous vous informerons. :)
Update 22/07: Hello again, I just wanted to let you know that we now have ready translations of the Cookie Bar + Preferences popup under our brand new feature in the Translation Tab. Please give it a go and let us know what you think. :)
FR: Bonjour à nouveau, je voulais juste vous faire savoir que nous avons maintenant des traductions prêtes de la fenêtre contextuelle Cookie Bar + Preferences sous notre toute nouvelle fonctionnalité dans l'onglet Traduction. S'il vous plaît, essayez-le et dites-nous ce que vous en pensez. :)