The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
There's no way to change the time it takes for the popup to show up. This is ridiculous. If there was a way to change the time it takes for the popup to show then it'd be a good app.
[November 9, 2020] Update: Can you please get back to us on this. We would really appreciate it. :)
[November 8, 2020]Hello there and thanks for the feedback. It is strange that you report a delay in the loading of the bar. There could have been a temporary issue with one of the services we use for this. You can see how fast the app loads in our demo here: https://isenselabs.myshopify.com/ If you are willing to give our app another chance and install it again we will be happy to check it out and make sure it loads properly. :)
We look forward to our input.
This app is really one of the best for GDPR compliance and does the job great. That is when the app is working ... which is only 2 out of 5 times. Developers really ought to do something about it.
Update [20.08.2020] Hello there, we have just released a new improved and feature-rich version of the app and we really wanted to receive your updated feedback on it. May you please review and advise? We will be happy to address any questions. :)
Update [28.07.2020] Hello there, we hope that everything is going well with you. We have recently implemented some changes to the app that changed drastically the loading times of the Cookie Consent bar and the overall performance of the app. May you please test it on your end and provide us with an updated feedback? It will be very helpful to us. :)
We look forward to your input.
Hello there and thanks for sharing your experience with us. We have just sent you an e-mail with more information on the issue you are experiencing. Please review it on your end and get back to us. Thanks in advance :)