The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Great flexibility from the app, and great support from the team! Exactly what I was looking for! Great job team!
The app is really helpful for marketing purpose. The team also solve the problem quickly and properly.
Love From Aunty
Upgraded this from 4 to 5 stars as they contacted me following my review to see where they could make positive changes to the app so others wouldn't have the same issues.
I published it and the e-Privacy page which was enabled in the footer led to a broken link. No amount of hiding the page worked so I had to contact the help desk. Within a couple of minutes Nikos replied and gave excellent instructions on how to fix the problem. He is very knowledgeable about GDPR which helped me too.
The opt in for cookies can be amended to your brand colours very easily. I also had to amend some of the wording to make it better English (but without amending the legality of it - don't worry Nikos!). The customer service provided by Nikos is 5 stars. I am very happy with this app.
Hi there Love From Aunty
Thank you so much for taking the time to give such a brilliant 5 star review for our application.
It's clear to see that you are seeing first hand the benefit of using our app and the quality of our support team.
We are super lucky to have a dedicated Customer Success Team so if there is anything we can ever help you out with, please don't hesitate to reach out to us. Our email is: email@example.com
Wishing you and your business continued success.
All the best
der gute Heinrich
ideal for the implementation of the new requirements in Europe... fast support, which is very important in the fast world of the Internet.
Instant Banking NL
this is probably the first time im writing a review and just to say your app is mesmerizing, thank you!
Customer service with Nikos was brilliant. Quick response to my questions & best GDPR / CCPA banner.
Had a few issues in the beginning but they were caused by me and could solve them with their very friendly and helpful customer service.
Great support, great app. I have tried a couple of other GDPR bars, but they had no dismiss/cancel function for a customer, while this has. And one more thing - the location tracking of a customer works great, EU residents and Californians actually see the banner while others - don't. Other apps I've tested had awful tracking, showing the banner to every customer not depending on location.
I wish I could put 10/5 for this app, great work guys, keep it up :)
Hi there Pet Esthete
Thank you so much for your review and your detailed comments. You are correct, our GDPR/CCPA application is a brilliant Out of the Box GDPR/CCPA al in one solution and cannot be compared with others out there. We use state of the art technology, we monitor our services 24/7, we try to assist you asap when you need help and we try to improve our application all the time because we do believe that GDPR/CCPA and other laws that are coming are of crucial importance for your stores.
We provide you with full compliance without having to worry about anything. Even with the default settings you are all set. We do provide though support for stores that need help with the design, the translations or any other assistance with our application. Because at the end we want happy store owners.
If you do have any questions or issues, then please do reach out to our dedicated Customer Success Team. Our email is: firstname.lastname@example.org
Wishing you and your business continued success
All the best,
Ulla Thynell Art & Books
I've only had the app for a few days but so far it seems great. The banner is user friendly and quite easy to set up. Had some minor problems at first with cookie classification (one of the necessary cookies was in the wrong category by default), but quickly received reply to my questions from support.
Great job, I got in touch with them and they helped me out quickly and nicely.
Thank you so much!!!