Anmeldelser (2.141)
Afgræns
-
Efter bedømmelse
This app is very intuitive and easy to use. Christos from their Helpdesk was quick to offer assistance the moment I installed the app. He scanned my site for compliance issues and made suggestions. Based on his input, I upgraded to the Premium Plan and was able to address some 3rd Party cookies and turn on other useful features. Christos also wrote a pair of custom rules for cookies from additional 3rd Parties. I'm glad I chose this app, because Christos made it very easy to get everything set up with his guidance.
Thank you so much for your kind words! 😊🎉 We're thrilled to hear that our GDPR app has been intuitive and easy for you to use. We appreciate your trust in us, and we're glad that Christos from our Helpdesk was able to assist you promptly and provide valuable guidance. We're always here to help, so please don't hesitate to reach out if you have any further questions or need assistance with anything else.
Thanks again for choosing our app! 👍🌟
Had some issues in the beggining but the developer helped me to fix it. So nothing negative to say.
I have used this app on the website and working flawlessly. I am pretty happy with it and on top it is free.
After getting the privacy banner setup, I clicked the a button to review my shop for GDPR compliance. This connected to live chat with a representative named Christos, who acknowledged my request and asked for a few moments to review. After a minute or two, he returned with some follow-up questions and recommendations to improve the experience. Very much appreciated and good to know that my shop at GamrGrrlz.com meets the privacy needs going forward!
Wow, the support that Nikos provides his app customers is THE BEST! Can't thank you enough for helping me get the GDPR app dialed in. Very Satisfied once again!
We're having such a great experience with this app. Super easy to install and great customer support. The bar has a ton of customization options which allows us to maintain brand consistency. Congrats guys!
Good app. Even better support. Very fast, friendly and helpfull.
Try this app for easy GDPR banner creation. Customizable, legal text included, great customer service. Save so much time!
Need to update my review. Great and quick service with the solution to my problem. No fault of the app which is great!
Hi there aboDeinauto
Thank you for reaching out to us and for giving us such honest feedback. It's feedback like this that helps us improve our support mechanism and continue to develop and create the best product possible for our merchants.
But let's get to the point of your review. Our application provides different banner modes and based on them there is a different behaviour to the cookies of you store. This means that the mode you selected was not strict. In order to initially block non strictly required cookies until user gives consent you need to select the on of the "Decline-Only", "Accept/Decline" or the "Custom" modes.
If you would like, we can help you even further with a short call where we can show you in real time how this works. Our support team is available daily and you can also send us an email to the support@pandectes.io. By the way we have not seen any email from you so don't hesitate to contact us and we will be happy to help you anytime.
I wish you and your business every success.
Looking forward to chatting,
All the best
Nikos
I was originally on the free plan as I thought that was all I required. Having seen issue with my google ads reporting and shopify analytics not reporting the same numbers I leaned that my cookie banner and gdpr was not set up correctly but also to have the features I required I needed to upgrade my plan.
I got in touch and was greeted by Konstantinos who was literally 5 star.
he set up my banner to function better but also made sure everything was gdpr complaint for google and that tags etc were all reporting as should be.
This was vital as I needed to correctly track and report my ad campaigns.
Everything was done in less than 10 minutes and Konstantinos was extremely helpful.
5 star service and support!