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I reached out to Christos from the Support Team, he was very supportive and fast in spotting some compliance issues on my web site. He explained few ways to fix them! I was really satisfied of the support I got.
We started using the free version and the needed to upgrade to premium to ensure compliance with GDPR laws in Germany. I have been in contact with Christos from the customer service for quite a while to get all the necessary information and implementation. Christos has been extremely helpful and even provided some tips on how to optimise the banner. On top, he implemented a custom rule for us to tackle the reCaptcha challenge. A brief search for cheaper alternatives has shown, that we would unlikely get a cheaper option. So we gladly stayed with Pandectes, knowing their customer service is best in class. Thank you very much @Christos & I recommend Pandectes!
Thank you so much for taking the time to share your experience with our app and our team. We're thrilled to hear that you found value in our Pandectes GDPR Compliance app and that Christos was able to assist you in ensuring compliance and optimizing the banner for your store.
We understand the importance of GDPR compliance, especially in regions like Germany, and we're committed to providing the best solutions and support to our users. It's feedback like yours that motivates us to continuously improve and offer top-notch service.
Thank you for choosing Pandectes and for your kind recommendation. We're here to assist you anytime you need. I wish you continued success with your Shopify store!
Warm regards,
Nikos
I've checked a lot of apps for GDPR/Cookies compliancy and this is by far the best one! The App is extremely easy to use and quick to implement!
I especially love the LIVE Help option that is available.
I contacted the online Help for any Changes and I have never seen a company work so fast in such a short time, Nikos solved my problems in just a few minutes, without making further adjustments, just what I wanted!
I highly recommend this app! Awesome App - Superb Staff!
Thank You so much!
seems to work fine
good free app i hope its stays that way. hopefully it will continue to run smoothly
This is a very useful app. The team is extremely responsive and very helpful. Recommend them highly for your needs.
I needed to create a cookie policy for my new store and had no idea how to add a banner. I came across this app and within 10 minutes, I had it done. Great app, thank you.
I had 2 questions i could not figure out and the support was extremely swift and helpful. Highly recommend
For us, GDPR Compliance is really important. We were working this 2023 Q1 on adjusting some of our cookies and 3dr party services, but we didn't realize this would impact our users. In the end, we contacted app support, who guided us through the app settings in order to set our store for compliance.
The paid plans totally worth it because they automate all the processes of accepting/rejecting cookies for us. And much more.
Highly recommended if you sell in the US, EU, or Worldwide.
Thanks!
A comprehensive solution for a value cost. The app was extremely easy to install and customize.
More special was Christos in support volunteering way more help than originally requested when he jumped at the chance to take me through the finer elements of customization. Extremely impressed with support!
Update 6th February 2024 - Christos again went above and beyond helping us make our website once again compliant with new Google Consent mode changes
After searching for an app to handle my compliance situation for the EU and US well for a looong time i ended up with Pandectes, which works really well and evenly important: Christos gives great support, explains the mechanics behind and gives you the rare feeling of a support really in depth knowing what they are talking about. Absolutely recommended!!