Pandectes GDPR/DSGVO Cookie
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Service sehr schnell und unkompliziert. In wenigen Minuten war das Problem erledigt.
Der Mitarbeiter Ermis konnte mir mit seiner Erfahrung sehr weiterhelfen, vielen Dank!
So far so very good. We just updated our theme and at the same time did some research regarding our cookies and general compliance with GDPR, EAA and all the other letters of the alphabet that signals new laws to comply with. What we found was that Pandectes could do it all at a slightly cheaper price. This means that less apps = less heavy on page and no manual coding in one theme. It follows for every theme update. For the price there is a lot of options in the settings. The UX is very good and their employee Marios did a manual compliance check after enabling to make sure the setup is correct. He was very helpful and fast with a good solution to another UI question regarding the widget button.
Excellent support from Natalie. I was configuring Google Consent Mode V2 on a fairly non-standard setup — my GA4 and Google Ads run through the Shopify Google & YouTube channel rather than Tag Manager — and I needed to be sure I wouldn't end up with duplicate page views or double-counted conversions before unpausing a campaign.
Natalie answered clearly and specifically, explained exactly how Advanced consent mode behaves for visitors who decline, and pointed me to the right setting to avoid duplication. She also checked my store directly and confirmed only strictly necessary cookies were firing before consent. When a setting hadn't saved properly on my side, she spotted it and told me — which saved me from thinking I was compliant when I wasn't.
Fast, accurate, and she engaged with the actual technical detail instead of sending generic links. Exactly what you want from support when there's ad spend on the line.
Richtig guter Support von Nathalie, sehr schnell, fachkundig und kompetent. Guter Anbieter und tolle App.
Übersichtliche App mit easy Handhabung. Bei Schwierigkeiten hilft der Kundensupport prompt! Top'!
Fantastic support — even on the free plan
I honestly did not expect this level of support. The team responded very quickly, explained everything clearly, and even offered to send a collaborator request and set up the required GDPR/CCPA elements directly in my Shopify store.
What impressed me the most is that they helped me while I am still using the free Basic plan. Many companies would push you to upgrade to a paid plan first, but Pandectes did not do that. They reviewed my store, helped set up the Data Subject Request page, confirmed the Do Not Sell My Data setup, checked the consent banner, and made sure everything was working correctly.
This is a fantastic service and truly professional support. It is rare today to find a company that is willing to give so much attention, go into the system, and help configure things properly for you especially without forcing an upgrade.
I am very grateful for the help and highly recommend Pandectes GDPR Compliance to any Shopify store owner who wants a serious and reliable privacy/GDPR solution.
Great app that works well! I also had excellent support from Natalie in customer service. She was quick, helpful, and solved my questions efficiently. Highly recommended!
Great app with many options to customize every detail. I am happy that we switched. The support is also amazing. Marios was super helpfull and quick to reply.
My store was struggling with compliance, and we finally found a solution that worked with our nuanced architecture when installing Pandectes. Their interface is sleek, and allows you to create a flexible and beautiful cookies banner. They are constantly staying up to date and email you about any new compliance changes and their solutions that address them. Their support is AMAZING, I worked with Ermis who was knowledgeable, friendly and helpful throughout our compliance check. I appreciate their response time, instructions and support in making sure we meet legal standards for tracking.