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Thanks to Christos, I was able to solve my issue right away without any waitings. Really perfect support!
Thank you Christos for your kind support.
Hello,
We're genuinely pleased to hear about your positive interaction with Christos! At Pandectes, every member of our team is dedicated to ensuring our users have the best experience, and it's always rewarding to hear when we've hit the mark.
Your kind words serve as a great motivation for us to continue delivering top-notch support. Remember, we're just a message away whenever you need assistance or have questions.
Thank you for being a part of the Pandectes community. Here's to your continued success!
Best wishes,
Pandectes Team
I was originally on the free plan as I thought that was all I required. Having seen issue with my google ads reporting and shopify analytics not reporting the same numbers I leaned that my cookie banner and gdpr was not set up correctly but also to have the features I required I needed to upgrade my plan.
I got in touch and was greeted by Konstantinos who was literally 5 star.
he set up my banner to function better but also made sure everything was gdpr complaint for google and that tags etc were all reporting as should be.
This was vital as I needed to correctly track and report my ad campaigns.
Everything was done in less than 10 minutes and Konstantinos was extremely helpful.
5 star service and support!
I had some questions re gdpr compliance with this app and Christos was very helpful. Put my mind at ease.
Great app, but even more importantly, wonderful support. Christos was incredibly kind, addressed the issue I presented, and resolved it within minutes. It is exactly what a shop owner looks for in these apps: functionality of course, but also support when things don't work as well as expected. Thank you!
Hello,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you found our app useful and that Christos was able to assist you promptly. At Pandectes, we always strive to provide the best possible support to our users, and it's heartening to know that we're meeting your expectations.
Your trust and satisfaction are our top priorities, and we're here to help whenever you need us. If you have any more questions or feedback in the future, please don't hesitate to reach out.
Thank you for choosing Pandectes GDPR Compliance for your Shopify store. Wishing you continued success!
Warm regards,
Pandectes Team
support ist gut! einbindung ist gut!
wir hatten ein kleines problem mit den cookiebestimmungen, aber man konnte uns versichern, dass alles rechtskonform ist!
Excellent! Firstly they have great customer service, and do not hesitate to help you customize or solve any problems right away. #grateful Secondly, it is plug and play, (very easy to set up), it has good customization and tasteful fonts and colors to use. For a finicky design person like me I love that you can customize padding, alignment etc. By selecting the inexpensive second plan, you can access a fancy preferences page, where they can customize their preferences, and you can write your own explainer text there. Generally the app has a good design and feel. Lastly, it is informative. Honestly I was interested to see (because now my customers can see) what services we have tracking on the site and I'm actually noticing we might have duplicates from old code. And the dashboard shows you interesting data about opt in/out activity percentages over the last week. So it would be really easy to ab test. The best setting in my opinion is 'approve or preferences', because they need to be really determined to click into preferences, but if they are so, you can show them transparently a lot of information. They have advanced opt in parameters, for instance you can set 'take no action' to be an opt in, or if they ignore the bar and just keep scrolling and shopping you can set that as an opt in for essential cookies.
I am very happy that I got quick help to answer my questions on tracking and consent and some advice how to improve functionality of the app.
5 Stars. Really simple to use and takes only a few seconds to install. Not noticed any problems with this app.
Great job, I got in touch with them and they helped me out quickly and nicely.
Thank you so much!!!
App is very easy to use and the staff were very helpful. They even went through and check all was accurate and operational and most importantly compliant.