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Alex on the support chat was awesome. First I needed some basic help and then he offered to help me even with the design and all. So I really do appreciate that and recommend you getting in touch with the support if you need any help, they're actually very nice to you and helpful :)
Thank you so much for your kind words!
We're thrilled to hear that Alex was able to provide the support you needed, and even went above and beyond to help with your design.
Our team is always here to assist, and we truly appreciate your recommendation.
Please feel free to reach out anytime you need further help!
We have been using Pandectes GDPR Compliance for several years and have been super happy with the ease of use. We also have a tool that helps us stay compliant with GDPR compliance. We recently got offered a compliance check and we got some great suggestions from Konstantinos to make sure we meet all the regulations. He did a great job walking us through what we can adjust and also what to improve. Amazing support and a great team at Pandectes.
Natalie did everything she could to help me with this set up. Just few issues with server side tracking and consent but hopefully we can sort it out soon. Thank you very much or all yout time and support Natalie.
Thank you for your feedback and for highlighting Natalie’s efforts! 😊 We’re glad she could assist you with the setup. We’re committed to helping you resolve the server-side tracking and consent issues as soon as possible. If you need any further support, don’t hesitate to reach out. We’re here to ensure everything runs smoothly! 💪✨
Just upgraded from free to plus plan and customer service from Christos was most excellent. The live support is always available and I have not encountered any wait times at all. Would recommend this app to navigate the jungle of compliance.
Thank you so much for your kind words!!! 🙌 We’re thrilled to hear that Christos and our live support team were able to provide you with excellent service. 😊 Your recommendation means a lot to us, and we’re glad to be a reliable solution for navigating compliance. If you ever need further assistance, we’re always here to help! 💬✨
Amazing app and amazing service! A special thank you for Konstantinos, from the support team who guided us to improve our banner and setup. We are very happy with this app. It offers multiple integrations and translations. The Plus plan also supports Google Consent Mode. We definitely recommend!
The app is easy to understand, set up and navigate. I don´t need to be an expert to use it. Also the support team, especially Konstantinos, are a great help. He was fast, easy to understand, patient and helped me to make the required changes. Would totally recommend!
I had an excellent experience with Konstantinos! He was extremely helpful, attentive, and quick to resolve my concerns. His support made the whole process smooth and stress-free. I highly recommend him and appreciate his dedication to great customer service. Keep up the fantastic work!
Thank you so much for your wonderful feedback! 🙏 We’re thrilled to hear that Konstantinos was able to provide you with such a positive experience and smooth process. Your recommendation and kind words mean a lot to us! We’ll keep striving to deliver the same level of excellent service. 😊✨
Easy to use app with a solid free plan. Natalie was extremely helpful when I needed some advice, going on to suggest more that I had initially asked for with some great ideas
Great help I wasn’t sure everything was set up correctly and I was supported to make sure everything is working how it should be thank you
The app is super easy to set up and we always received great help and guidance in fields we were unsure about.
The customer service is super quick to help. So far Alex and his colleagues have helped us a lot and eased our minds about privacy settings and overall compliance.