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The app is super easy to set up and we always received great help and guidance in fields we were unsure about.
The customer service is super quick to help. So far Alex and his colleagues have helped us a lot and eased our minds about privacy settings and overall compliance.
Great support by Natalie. The app is great. Love the dashboard
Natalie from customer support is absolutely outstanding! ⭐️ Her assistance was prompt, professional, and incredibly helpful. She went above and beyond to ensure my questions were answered and my issue was resolved quickly. It’s rare to find such exceptional customer service these days, and Natalie truly stands out. Thank you for making my experience with the Pandectes GDPR Cookie Consent app so seamless! Highly recommended!
Excellent service, very helpful and very easy to talk to
Just upgraded from free to plus plan and customer service from Christos was most excellent. The live support is always available and I have not encountered any wait times at all. Would recommend this app to navigate the jungle of compliance.
Thank you so much for your kind words!!! 🙌 We’re thrilled to hear that Christos and our live support team were able to provide you with excellent service. 😊 Your recommendation means a lot to us, and we’re glad to be a reliable solution for navigating compliance. If you ever need further assistance, we’re always here to help! 💬✨
I use the Pixel Integration from this GDPR Tool, but yesterday suddenly in some cases the app send the wrong data trough the pixel api. After i switch to the Consense Mode V2 the issue was gone. I report the issue, but looks like they are not able to fix it..
Thank you, RamenHeaven, for sharing your experience. We always strive to provide the best possible support and take all reports seriously.
We'd like to clarify that our integration with the Pixel API is designed to utilize the consent event as intended by the platform. Any custom implementations built on top of that are beyond our responsibility and can sometimes lead to unexpected behavior.
We did our best to assist you, including following up multiple times for specific information needed to reproduce the issue. Unfortunately, without that information, we were unable to proceed further. We remain available and committed to helping all our merchants and ensuring their needs are met in a professional manner.
We hope this clarifies the situation, and we're always here to support our users.
The application looks very good. I've just installed it and the support team has been very helpful in setting up the various elements and optimizing them. They're also very responsive!
I've been using the Pandectes GDPR Compliance app to ensure my site is fully compliant with EU cookie regulations, and I must say, it has been a game-changer. The setup is incredibly user-friendly, and the customization options allowed me to tailor the cookie consent banner to match my brand perfectly.
A special shoutout to Natalie from their support team, who went above and beyond to help me update the cookie banner. Her guidance made the process seamless, and her quick responses ensured everything was up and running in no time.
If you're looking for an efficient, comprehensive solution for GDPR compliance, this is the app you need!
Alex helped me a lot with the setup. Very good support, great guy!
Special thanks to Natalie from the support team for guiding us in optimizing our banner and setup. We’re pleased with the app’s features, excellent service.