Recensies (2.667)
Verfijnen
-
Op beoordeling
Super helpful customer support 5/5. Christos really went above and beyond to help me, he was super friendly and nothing was ever a problem -just super solution oriented.
The support addressed a few issues I was having with non EUR customers being prompted with a cookie banner. I'm waiting for a separate feature to allow an "OPT OUT" rule for California customers since their cookie policies are the opposite.
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The issue you mentioned is related either to the accuracy of the geolocation service of the app or due to the app settings during the setup process because the number of consents from the US is still low. In any case, we are already looking at it further and we will come back to you with our findings. Again thank you because your feedback is extremely valuable.
Nikos
This app has certainly helped with my stores international accessibility.
The support team, in particular Christos, are always quick to respond and give suggestions where easy improvements can be made, with clear instructions on how to apply those changes. Which is great for someone like me. Thanks Christos
Christos was massively helpful in supporting our onboarding. Cookie banner is working well. Wasn't clear that we needed the premium plan to be GDPR compliant, however.
Sto usando questa app che mi ha subito aiutato per quanto riguarda i pop up previsti per la messa a norma dal GDPR, (così importante ai giorni d'oggi) e merita di essere presa in considerazione. la consiglio! Se ci fosse anche la possibilità di essere tradotta in italiano per velocizzare la comprensione sarebbe il top.
Ciao, siamo felici di informarti che ora stiamo supportando la tua lingua nella nostra app. Ora puoi utilizzare l'app nella tua lingua madre offrendoti la migliore esperienza. Spero che vi piaccia!
I've only had the app for a few days but so far it seems great. The banner is user friendly and quite easy to set up. Had some minor problems at first with cookie classification (one of the necessary cookies was in the wrong category by default), but quickly received reply to my questions from support.
The paid version of the app is very good, the free version is a bit limiting. Since it is not the cheapest, 1 take away one star. Customer support from Nikos was great!
I completed the setup with support from Christos in chat. Thank you for your attention to detail.
The plugin seems effective and quite easy to understand and use. The customer support responded quickly to my requests.
Danke Christos für den tollen support