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Free cookies banner is great. Everything else is a nightmare to setup. Wasted an hour of my time. Then said the app still needed hours of configuration or I could pay them $300. Insane.
Dear Rachel,
We're truly sorry for the inconvenience. You reached out to us for support and our representative responded to you after a minute. He helped you for almost one hour by answering questions and setting up the app on your Shopify Plus store.
You started your conversation by mentioning that you will give a review at the end based on your experience with us. At the end of this chat and having almost everything set up, you were disappointed because you wanted to set up the app in a shorter time period.
I am really sorry for being disappointed with the so detailed support we gave you after all and for explaining to you any aspect of the app that you asked for.
We want to really thank you for your comments though because these help us become even better and be able to support more merchants in the future.
I wish you all the best with your store,
Nikos
Fantastic service. Great product. Seamless solution and literally minutes to setup. The team were available immediately to verify compliance and setup. 5 stars. Christos was awesome.
Really well-built app and superb support. Feels like there is a lot of config/setting that makes the app easy to use. Thank you Christos for good customer support!
Great support from Christos!
This app is simple and great. Easy to set up and customize. Got everything working within minutes. Plus, it's free. No complaints whatsoever.
Just signed up for the Pandectes GDPR Compliance App for our Shopify website. The App is excellent and we had it all set up inside an hour with help and advice from Christos. The App even creates a Cookies Policy (Declaration) for you.
Very useful app, Christos helped me set everything up. Really satisfied
Amazing experience and VERY helpful feedback!!! Really helped get my site into compliance along with adding in additional feedback on site presentation!
Christos was a big help to set up our consent tool and made it GDPR compliant. He checked several times if we did set up everything correctly and helped with third party cookies, which fired before the tool asked for consent. Now everything's working without problems :) Big thanks to Christos!
Easy to set up and great and very quick support by Christos, thank you. Can recommend the app to everyone :)