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I have to say, the app and support is very professional. You might not pay a great attention to GDPR compliance when you are just a small store but it's definitely worth to stay compliant, professional and fair towards your clients. This is not just a silly banner. This is whole system and infrastructure working behind the scenes, making your store fully legal and operating in a profesional manner. Pandectes definitely makes the whole thing a breeze. Christos was very helpful. He not only answered my questions but also conducted a quick audit of our store and made relevant suggestions. We might actually upgrade to PRO and use wider range of the features they offer. I can easily recommend this app.
We can't express how much we appreciate your kind words and thoughtful review! We're thrilled to hear that our app and support team, particularly Christos, have been able to assist in ensuring your store is GDPR compliant.
Our goal is to provide an all-encompassing solution for GDPR compliance that is as simple and seamless as possible, and we're so glad to hear that we're hitting the mark. If you decide to upgrade to a paid plan, please don't hesitate to reach out if you have any questions or need further assistance. We're here to help!
Once again, thank you for taking the time to share your experience with others. We truly appreciate your recommendation.
We started using the free version and the needed to upgrade to premium to ensure compliance with GDPR laws in Germany. I have been in contact with Christos from the customer service for quite a while to get all the necessary information and implementation. Christos has been extremely helpful and even provided some tips on how to optimise the banner. On top, he implemented a custom rule for us to tackle the reCaptcha challenge. A brief search for cheaper alternatives has shown, that we would unlikely get a cheaper option. So we gladly stayed with Pandectes, knowing their customer service is best in class. Thank you very much @Christos & I recommend Pandectes!
Thank you so much for taking the time to share your experience with our app and our team. We're thrilled to hear that you found value in our Pandectes GDPR Compliance app and that Christos was able to assist you in ensuring compliance and optimizing the banner for your store.
We understand the importance of GDPR compliance, especially in regions like Germany, and we're committed to providing the best solutions and support to our users. It's feedback like yours that motivates us to continuously improve and offer top-notch service.
Thank you for choosing Pandectes and for your kind recommendation. We're here to assist you anytime you need. I wish you continued success with your Shopify store!
Warm regards,
Nikos
I reached out to Christos from the Support Team, he was very supportive and fast in spotting some compliance issues on my web site. He explained few ways to fix them! I was really satisfied of the support I got.
rapide efficace !
After searching for an app to handle my compliance situation for the EU and US well for a looong time i ended up with Pandectes, which works really well and evenly important: Christos gives great support, explains the mechanics behind and gives you the rare feeling of a support really in depth knowing what they are talking about. Absolutely recommended!!
For us, GDPR Compliance is really important. We were working this 2023 Q1 on adjusting some of our cookies and 3dr party services, but we didn't realize this would impact our users. In the end, we contacted app support, who guided us through the app settings in order to set our store for compliance.
The paid plans totally worth it because they automate all the processes of accepting/rejecting cookies for us. And much more.
Highly recommended if you sell in the US, EU, or Worldwide.
Thanks!
A comprehensive solution for a value cost. The app was extremely easy to install and customize.
More special was Christos in support volunteering way more help than originally requested when he jumped at the chance to take me through the finer elements of customization. Extremely impressed with support!
Update 6th February 2024 - Christos again went above and beyond helping us make our website once again compliant with new Google Consent mode changes
great help, just perfect
Great plugin, and the support from Christos was just great! Despite the fact that I had to go away for a short 2 hours, I was helped right away when I got back.
5 star easy to use yet free and support is fast and reliable