Pandectes GDPR Compliance

I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose.

I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall.

I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings.

I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features.

Thank you again Alex for going the extra mile!

very easy to setup cookie, data & compliance bars, pages, etc. Support has always been quick to provide reviews after any significant changes to the site. The reviews go straight to a real person who walks you through the suggested edits until everything is compliant.

Useful and quick support.
Free plan works properly, but paid plans offer useful additional features.

Really good support! over the top help, instant screenshots on how to do anything, contact them asap if you need any help at all, Alex helped me and we were done with everything within minutes.

10/10!

I encountered an issue with the plugin and reached out to customer support. Natalie was an absolute lifesaver! She listened carefully, understood the problem right away, and guided me through the solution step by step.

Her expertise and patience were impressive, and she didn’t stop until everything was up and running perfectly. It’s rare to find such dedicated and friendly support these days.

Huge thanks to Natalie for turning a frustrating situation into a seamless resolution! Highly recommend their team for both the product and the exceptional service.