评论 (415)

整体评分
4.5
每个评分等级的数量
  • 91% 的评分是 5 星
  • 3% 的评分是 4 星
  • 0% 的评分是 3 星
  • 1% 的评分是 2 星
  • 4% 的评分是 1 星
2024年12月2日

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

sevengardens.shop
德国
4个月 人在使用应用
2024年11月27日

A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.

Radka Sillerova Atelier
德国
大约1年 人在使用应用
2024年10月30日

the support of this app is simply phenomenal. It responds quickly. The tone is consistently friendly and professional.
And the app still works.
It couldn't be better.

Herm. Stegmann GmbH
德国
大约2年 人在使用应用
2024年10月21日

I was a bit upset because the cookie banner after years suddenly was not showing up anymore. However tech support solved it within few days!

earlybird coffee
德国
10个月 人在使用应用
2025年1月13日

Great support.

rotweiss
德国
大约4年 人在使用应用
2024年11月11日

App works great and the support is actually awesome.

Pace
奥地利
9个月 人在使用应用
2025年1月16日

Der Support reagiert schnell und zielorientiert, ist freundlich und kompetent. Die App funktioniert gut.

4Techs R&D
德国
大约3年 人在使用应用
2024年9月21日

Make the Job and not expensive
Also support is cool

SUPERCOEUR
法国
5个月 人在使用应用
2024年7月3日

What a great support team! ⭐⭐⭐⭐⭐

The app is absolutely great and I've been using it for a long time! But then I had a mishap.

I accidentally uninstalled the app and couldn't reinstall it. That was a huge problem that I couldn't solve on my own. So I contacted support. The response was very quick. Together with support, we deleted all the remnants of the app. But an error message kept coming up.

When we got to the point where we couldn't do anything anymore, I contacted Shopify. They also had a great team on hand. We tried everything late into the night. Nothing helped. Even reinitializing the shop didn't work.

Unfortunately, I had to tell iubenda support that I had to use a different app. That was the end of the matter for me.

But now comes the point where you know that not all support is the same. They didn't stop trying to find out what the problem was! A few days later, support contacted me again and asked if I could try reinstalling the app. And what can I say? It works!

The team took the time to find a solution. Just like that. I've never experienced anything like it! When you think you've tried everything, nothing happens from support and the matter is resolved. But this is different. Now that's what I call great help!

I'm so grateful for the work you do!

I can only highly recommend the app. ⭐⭐⭐⭐⭐

Hi Pumpel - Wir drucken Kinderträume
德国
1年多 人在使用应用
2024年11月6日

So einfach einzustellen. Hatte Probleme, dass der Cookie Banner nicht auf gepoppt ist. Der Support hat sehr schnell geholfen

motogorilla
德国
接近2年 人在使用应用