GearLaunch ‑ Print on Demand

0 stars. Some delays forgivable due to Covid, but customer service sucks. Tshirt quality and printing is mediocre at best, and varies widely. I am moving my biz elsewhere, mainly due to their customer service. I tried to cancel an order a few hours after the cancel window closed and they are totally unhelpful. Better options out there, some fulfilling fast now despite covid conditions

This app is so easy to use. I have tried at least 6 POD apps, and they are all overly complicated and require me to manage all the orders. With this app, I got my products up right away and the orders just get fulfilled automatically.

People are saying they their customer service doesn’t respond, but my customers always get through to their phone lines right away (which is the only thing I really care about). Also their agents send my customers new products right away if they have any complaints, and I don’t have to deal with any of it.

HIGHLY RECOMMENDED! GearLaunch does a stellar job with customer service, even during peak holiday times. My team and I have been using GearLaunch for almost a year now and it’s been really great and we absolutely love it. The production and shipping times are very good

Switched to GearLaunch earlier this year. Honestly am very happy and my customers are happy with their support staff so that’s all my brand has really ever needed.

easy to use. was able to get my first products up and running very quickly and painlessly. support has been easy to reach and i appreciate the faq documentation on your site.

I had some initial issues with customer service; however, they did a 180 and it's now EXCELLENT. The app is super easy to use, they have a variety of products to choose from and the profit margins are good. I'm really happy I stuck it out. PLUS, they do my customer service which allows me more time to focus on my business. I love Gearlaunch it's fantastic for a beginner or someone who is established. But don't take my word for it, try it out for yourself.

Terrible. They aren’t very transparent and they don’t answer their customer support lines and email address

Bad customer service, never responding.
Will not work with a company without a good line of communication.
Even Justin Cener recomending this thing, i just don't see why..

Terrible quality and very slow customer service. Almost feels like they dodge you to not face responsibility. I have been emailing them back and forth for a month trying to get my refund for extremely low quality products.

Unfortunately while I thought their platform was easy to use, I will be unable to continue. Today I was informed that my campaign has been suspended due to copyright/trademark report. However, I have checked all my designs and am at a loss to see where the issue is. I have emailed requesting further information in particular that actual product. To date no response, so I will be terminating by business, as clearly I am unable to run a business if I am locked out with no actual idea why. The email appears incomplete, I have emailed requesting further information as I also want to get to the bottom of this.