Overall rating
3.2
Counts per rating level
  • 54% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 46% of ratings are 1 stars
April 21, 2020

Gear Launch has been a real bonus for our store. They have good prices and customers love the quality. They are probably the only printer that follows up on customer service (when needed) on our behalf too.

Any queries we have with them are dealt with by email and they usually follow up within 2-24 hours.

It would be nice to see them expand their product range. e.g. all over prints.

However for the basics such as tees, hoodies, mugs, wall prints etc. they have been a real bonus.

KDrama Gear
Australia
Over 4 years using the app
May 29, 2019

App has been pretty great so far. My store mainly uses canvas and wall art, and they have the best canvas and art product selection I have seen for Print-on-Demand apps. I had trouble connecting my domain at first, but their customer service got back to me quickly and helped fix the problem.

Iconic Utah
United States
About 4 years using the app
August 19, 2018

here is why we adopted this app 1 - customer service is spectacular 2 - they have Bella products which we sell well 3 - using the app is easy and fast!!

Dojo Clothing Company
United States
Over 2 years using the app
January 27, 2021

BEST CUSTOMER SERVICE EVER! GearLaunch’s support team is prompt to get all my questions and problems answered. They have a great community whenever I need support in my online store.

welovedesigns
Vietnam
About 2 years using the app
May 19, 2020

I used this app to do print on demand products. Primarily T-shirts. The customer service is awful. They refuse to refund a product that they have had "being printed" for 25 days. They never refunded another product that had physical stains and a rip on the shirt when it was shipped, even though someone who claimed to be a manager said she would. Customer service is awful. The products are ok, when they get done, but I did have issues with quality as well.

Celestial Discs
United States
About 2 years using the app
January 27, 2021

Recommended! The products are good balance of price/quality and they stand behind them with a fair replacement policy for defective items. Their production times are very reasonable as well.

ebaygiftstore
Vietnam
Over 1 year using the app
August 19, 2018

I do recommend GearLaunch to other stores because they have a simple app that’s easy to use. And because they handle customer support so well.

Dogs Only Store
United States
About 1 year using the app
February 2, 2020

I used this app for about a year, and recently I've seen a the print quality decline. More and more of my customers were receiving poor quality printing and long shipping wait time. Finally I decided to move my shop to Printful after reaching out to the Gear Launch customer service and receiving generic feedback.

I am much happier with Printful.

Rise Up Midwife
United States
Over 1 year using the app
January 3, 2019

I've used almost all of the different pod apps available and I always go to Gearlaunch for the best print quality. The app is also very well done.

The products I use most: Hanes (mens, womens), Bella, District, 30x40 Canvas.

Thanks GL team!

Pets Personalized
United States
About 1 year using the app
January 28, 2021

I started using GearLaunch for home decors and blankets, and the quality of the product as well as the printing is excellent. I hope they come out with more of a product range in the future, but I am happy with their service now. Would definitely recommend GearLaunch!

Magic Exhalation
United States
About 1 year using the app