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根據評分
Customer service is terrible !!!! Can't help you fix some basic issues (login access, shipping status...)
Someone even tell me that their system does not sync the order from shopify.
One the worst app that I have work with.
I really do not recommend to work with this company.
Hi there,
We’re truly sorry to hear about your experience, and we appreciate you taking the time to share your feedback. We understand how frustrating it must be to encounter issues with login access, order syncing, and shipping updates, and we sincerely apologize for the inconvenience this caused you.
Our team is continuously working to improve both our system and customer service. We take your concerns seriously and would love the opportunity to investigate and resolve this for you.
If you're open to it, please reach out to us directly at https://help.gearment.com/en-us/ with your store details so we can look into this further and make things right.
Thank you again for your feedback, it helps us do better.