評價 (2)

整體評分
3
各級評分數量
  • 50% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 50% 的評分為 1 顆星
2023年9月20日

Not sure what the other person is on about. Customer support has always been online. They have always been helpful and polite. I AM ABLE TO SET MY OWN CHEAPER PRICES.

aWebsiteForGARDENERS.co.uk
英國
使用應用程式 2個月
Geko Products Ltd 已回覆 2023年9月22日

Thank you very much for a great review, we really appreciate it.

2023年9月16日

I subscribed and they have a very expensive product. poor customer service and still charged for getting unsubscribed from their service. absolutely a joke company. avoid at all costs!!

OneStopShopPro
英國
使用應用程式 6分鐘
Geko Products Ltd 已回覆 2023年9月22日

Hi, you informed us that you wanted to cancel your subscription after the trial period had ended and you were charged the subscription fee. We were only then able to cancel your new subscription and send a refund to your account. It is a shame that you left this review especially after we rectified the situation once we had been notified.