Geolocation ‑ GLC
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The support is good, therfore the 2 stars, but the app doesn’t work properly. When you use it, you might can’t manage without help from support. I had major issues with incorrect translations online, and when I tried to change them, the changes wouldn’t save - app got stuck. The navigation within the app to manually fix incorrect translations also takes a long time and involves a lot of scrolling. It’s even more frustrating when you finally find the section, make the change—but then it doesn’t save.
To be fair, I need the translations in Dutch, but the app struggles to make smart choices or maintain consistency (for example, it translated the same button text three different ways).
good app
Only translates some parts of the headers, doesn't work
Hi there,
We’re sorry to hear about your experience. However, our records show that we reached out to you multiple times via email but never received your reply. Without your response, we weren’t able to assist further.
We’d love another chance to support you. Please reinstall the app and respond to our follow-up email so our team can help you step by step and resolve any issues quickly.
Regards,
GLC Team
Great
goooooood
Quick and great service, their customer service is really good! Great app, easy to use and looks good!
very complicated to use, zero support , they never answer you !! ok a NEW UPDATE to this review !! so not only they replied to my email weeks after i sent the email , now they are saying they sent multiple emails and thats not true ,,, i am not a person who usually leave bad reviews but some respect to us and for our time !!!
Hi there,
We’re sorry to hear about your experience. However, our records show that we reached out to you multiple times via email but never received your reply. Without your response, we weren’t able to assist further.
We’d love another chance to support you. Please reinstall the app and respond to our follow-up email so our team can help you step by step and resolve any issues quickly.
Regards,
GLC Team
Nice apps! Very useful!
There are bugs when using it. It cannot be saved according to the established settings. It keeps reporting errors. It is a very bad experience. I consulted customer service for help, but no one helped and no one replied. I would rather spend money to solve the problem than have problems when using it for free.
Update: This is absolutely rubbish. After I shared my actual usage review, they blocked my access. Luckily, I had changed the settings before, otherwise this wouldn't have fixed the issue. I've never used such a heartless plugin before. They don't solve the problem, they only solve the problem for the person who raised it.
Great solution for businesses selling in multiple markets, setup is easy with plenty of control over function and styling, will be installing on our other store very soon!