Geolocation – GLC
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Dear DIAMOND LOCKS store admin,
Thank you for taking the time to rate our app.
We would love to learn more about your experience. Your feedback is very important to us and helps us continue improving both our app and support service.
If there was anything that did not meet your expectations, please feel free to share more details with us. We would be happy to assist you and see how we can improve your experience and satisfaction.
We look forward to hearing from you.
Best regards,
GLC Geolocation Team
Wonderful plugin, it's sad though that they removed the support for multiple currencies in the free plan with loyalty program. I was working perfectly fine then without any notifications my live website suddenly lost the multi-currency support which was bad! For this I removed one star from them. But other than that, the plugin is amazing. And due to this we had to remove the plugin and find an alternative.
Amazing support and helpful!
MUY BUENA APP, BIEN INTEGRADA Y COMODA
GLC: Geolocation has been a great addition to my store. My customers can browse in their own language and currency without any confusion, which makes their shopping experience much smoother. I’ve noticed fewer questions about pricing and checkout since installing the app. It runs automatically in the background and just works. Very happy with how it helps me serve a global audience.
Based on my experience comparing many location apps, Geolocation - GLC is the most convenient and offers the best user experience.
The pop-up interface and settings are very user-friendly and easy to understand. Your customer service response is also incredibly fast; they reply quickly regardless of the time of day, which is a pleasant surprise.
The service team is highly professional and able to resolve my issues quickly, which has been a huge help. I'm very grateful!
Great plugin, solved the issue of products showing as sold out that had been troubling me for a long time
The app serves it's purpose really well, you get access to pretty much all features you need on the free plan. The only caveat is the glc logo on the language selector. The support team was also eager to help with any questions regarding the implementation. Would recomend.
There are bugs when using it. It cannot be saved according to the established settings. It keeps reporting errors. It is a very bad experience. I consulted customer service for help, but no one helped and no one replied. I would rather spend money to solve the problem than have problems when using it for free.
Update: This is absolutely rubbish. After I shared my actual usage review, they blocked my access. Luckily, I had changed the settings before, otherwise this wouldn't have fixed the issue. I've never used such a heartless plugin before. They don't solve the problem, they only solve the problem for the person who raised it.
Hi there,
We’re truly sorry for the frustration and disappointment you experienced while using our app.
We understand how upsetting it must have been to encounter errors, difficulties saving settings, and delays in support responses. Your experience clearly did not meet expectations, and we sincerely apologize for that.
Please know that your feedback has been taken seriously and shared with our team for review. We are continuously working to improve both the app stability and the support experience for all users.
If you are open to it, we would truly appreciate the opportunity to reconnect and help resolve the issues properly for your store.
Thank you again for sharing your honest feedback.
Sarah
Quite comprehensive. It is intuitive and, with a little exploration, you will be well on your way.
