Anmeldelser (1.089)
Afgræns
-
Efter bedømmelse
Comprehensive, Gelato has every detail covered, and great support resources.
Hello,
Thank you for your feedback! We're glad you enjoy using Gelato and appreciate the support resources available. If you have any further questions or need assistance, feel free to reach out to our team. We're here to help!
Kind regards,
Bart
Gelato Support Team
Gelato ist eine super Idee, meine Fotos zu verarbeiten und zu verkaufen. Dadurch habe ich einen neuen Shop erstellen können. Ich freue mich auf die Zusammenarbeit und die Hilfestellungen sind klasse
Hallo,
Vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Gelato Ihnen hilft, Ihre Fotos zu verarbeiten und zu verkaufen und dass Sie Ihren neuen Shop eröffnen konnten. Wir freuen uns ebenfalls auf die Zusammenarbeit und stehen Ihnen jederzeit gerne zur Verfügung.
Beste Grüße,
Andrzej
Gelato Support Team
Gelato is very user friendly the intergration to Shoplfy was easy I love its so all in one. I'm not tech savvy and know nothing about e commerce or Pod .but Gelato and Shopify has made it easy and enjoyable to learn
Hello,
Thank you for sharing your positive experience with Gelato! We're glad to hear that our integration with Shopify has been smooth and user-friendly for you. It's great to know that our platform has helped make the process of learning about e-commerce and print-on-demand enjoyable for you. If you ever need further assistance or have any questions, please don't hesitate to reach out to us.
Best regards,
Michal
Gelato Support Team
The fact that the products are of good quality. The sizes generous and true. The service super fast and amazing. My customers get to edit and approve of their custom choices prior to confirming and placing the order. No problem with getting a refund for a faulty product, provided there is adequate documentation and verification. Reducing cost for shipping for our customers, potentially customs costs and reducing the carbon footprint are further bonus's I absolutely love. I have to say, so far......I am impressed!
Hi,
Thank you for sharing your positive experience with Gelato! We're thrilled to hear that you appreciate the quality of our products, our efficient service, and our customer-friendly features like customization options and hassle-free refunds. We're also glad that our efforts to reduce shipping costs and environmental impact have resonated with you. If you ever need any assistance or have feedback to share, please feel free to reach out to us. We're here to support you every step of the way!
Best regards,
Michal
Gelato Support Team
So far, the integration between our Shopify store and Gelato has been nothing but incredible! The print and delivery time is so fast, and the quality is amazing. This is very exciting for our business.
Hello,
Thank you for your kind review! We're glad to hear that the integration with your Shopify store has been smooth and that you're impressed with our print and delivery times. It's great to know our service is contributing positively to your business. If you need any further assistance, feel free to reach out.
Best regards,
Michal
Gelato Support Team
A celebration of life - perfect in every possible way.
Hello,
Thank you for your kind words! We're delighted to hear that you had such a positive experience. If you ever need further assistance or have any questions, please don't hesitate to reach out.
Best regards,
Bart
Gelato Support Team
Easy to use
Hello,
Thank you for the fantastic rating! We're happy to hear that you’re enjoying Gelato ease of use. If there’s ever anything you need, we're here to help.
Best regards,
Bart
Gelato Support Team
Gelato is a joy to work with. We've been working with them for the last couple of years on different platforms, and I can vouch for their product quality, as well as for their customer support.
Most recently, we've used the bulk implementation feature with the assistance of Aleksandra Piotrowska, and she was patient, helpful, and communicative along the way.
Hello,
Thanks a bunch for the awesome feedback! We're thrilled you've been enjoying using Gelato over the years and found our product quality and support up to the mark. Anytime you need a hand or have questions, just give us a shout.
We appreciate your support,
Bart
Gelato Support Team
I've tried a few POD services. Gelato is really fast. The software is nice to use and they have 24/hr support.
I did encounter an issue with shipping cost, took some time, but was eventually fixed and I got a good thank you for reporting the bug.
Some products (tshirts/hoodies) do have multiple brands, so would be a nice feature request to split those up in seperate products. If I a certain brand, then I want it for a reason, now it sometimes says : Sport Tek ST350, Gildan 42000, Stedman ST8000, Just Cool JC001 . Which one will be sent depends on stock and how fast. But sometimes print qualities on 1 brand is better than the other.
Thank you Michal and Kyle for helping out!
Hi,
Thank you for sharing your experience with us, and we apologize for the inconvenience you've encountered. We understand your frustration with the discrepancies in shipping costs and the delay in resolving this matter. Regarding the personalization tool and the issue with multiple color swatches, we appreciate your feedback and are actively working to streamline this process for a better user experience. Additionally, we'd like to clarify that our local production model involves collaborating with various local businesses, leading to product branding variations based on factors such as country and location. We regret any confusion this may have caused. Rest assured, we've taken note of your concerns and will strive to address them promptly. I've also reached you directly via e-mail to assist you further. Should you have any further questions or require assistance, please don't hesitate to reach out to us directly.
Best regards,
Michal
Gelato Support Team
Det fungerar bra och är användar vänligt
Hello,
We appreciate the great 5-star review! If you ever need assistance or have any questions, please feel free to reach out.
Kind regards,
Michal
Gelato Support Team