Anmeldelser (1.012)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 89 % af bedømmelserne er på 5 stjerner
  • 5 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 3 % af bedømmelserne er på 1 stjerner
12. december 2023

It is super easy to set up & get going. Local area deliveries - Get in. Just what I was looking for. Other apps for print on demand don't hold a candle to Gelato

Jen's Pottery House
Storbritannien
3 måneder bruger appen
Gelato svarede 13. december 2023

Hello,

We're glad to hear that you find Gelato easy to set up and that it meets your needs for local area deliveries. Ease of use and efficient local services are certainly valuable aspects of a good print on demand platform.

If you have any further comments or questions, or if there's anything specific you'd like assistance with, feel free to let us know,
Bartosz
Gelato Support Team

27. maj 2024

**ACHTUNG ACHTUNG!!!**

Gelato hat gravierende Probleme beim Tracking und blockiert den AddToCart-Event in unseren Shops. Seit sieben Tagen haben wir plötzlich fast kein Tracking mehr vom AddToCart-Event. Nach vielen Kontakten mit Shopify und unseren Entwicklern wurde das Problem identifiziert: Gelato blockiert einfach unseren AddToCart-Event. Unglaublich!

Wir haben völlig falsche Daten erhalten, und unsere Werbeanzeigen sind total abgestürzt. Dies hat uns echten Schaden zugefügt, da unsere Werbeperformance stark eingebrochen ist. Zudem mussten wir viel Geld für unsere Entwickler ausgeben, die jedes Skript einzeln deaktivieren mussten, um die Ursache des Problems zu finden.

Wir werden auf keinen Fall wieder mit Gelato zusammenarbeiten, wenn sie nicht in der Lage sind, das Tracking richtig einzustellen. Das Tracking ist eine der wichtigsten Komponenten im E-Commerce, und Gelato blockiert es einfach. Unglaublich!

AnatomyLife Shop
Tyskland
Mere end et år bruger appen
Gelato svarede 28. maj 2024

Guten Tag!

Es tut uns sehr leid zu hören, dass Sie solche Probleme mit dem Tracking hatten. Wir verstehen, wie wichtig das Tracking für Ihr Geschäft und Ihre Werbekampagnen ist. Dieses Problem hat höchste Priorität für uns, und wir arbeiten intensiv daran, eine Lösung zu finden.

Wir haben unser Support-Team bereits informiert und werden uns umgehend bei Ihnen melden, um die Situation zu klären und die notwendigen Schritte zu unternehmen. Nochmals Entschuldigung für die Unannehmlichkeiten. Wir schätzen Ihr Feedback und werden alles tun, um das Problem schnell zu beheben.

Mit besten Grüßen,

Michal
Gelato Support Team

5. april 2024

GELATO IS AWESOME!! very professional.

DaMoRa
USA
6 måneder bruger appen
Gelato svarede 6. april 2024

Hello,

Thank you for your positive feedback and for choosing Gelato for your printing needs. We're glad to hear that you found our service professional. Providing a high-quality and professional experience is important to us. If you have any questions or need further assistance, please feel free to reach out. We appreciate your support and look forward to continuing to serve you.

Best regards,

Michal
Gelato Support Team

19. februar 2024

Good website and support information to get you started

Arty Images Posters & Prints
Storbritannien
3 måneder bruger appen
Gelato svarede 21. februar 2024

Hi there,

Thanks for taking the time to leave the 5-star review! We're glad to hear that you've found our website and support helpful with your onboarding, and are thrilled to be part of your journey.

We're available to support you anytime it's needed.

Kind regards,
Kyle

3. april 2024

Application très facile d'utilisation, parfaite pour se lancer en POD sur Shopify. J'apprécie particulièrement le fait de pouvoir choisir entre l'impression DTG ou la broderie sur les vêtements.

JŮNI
Frankrig
10 måneder bruger appen
Gelato svarede 4. april 2024

Salut,

Nous sommes heureux d'apprendre que la facilité d'utilisation de Gelato a été bénéfique pour votre parcours POD sur Shopify ! C'est fantastique que vous puissiez profiter de la flexibilité de choisir entre l'impression DTG et la broderie pour vos vêtements. Si jamais vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Nous sommes là pour accompagner la croissance de votre entreprise.

Cordialement,
Bart
Gelato Support Team

10. november 2023

Very easy to use and an awesome way to start your business!! I love it!!

The Black Buddha
USA
4 måneder bruger appen
Gelato svarede 13. november 2023

Hello,

Thank you for sharing your positive experience! We're thrilled to hear that you find Gelato very easy to use and a great way to start your business. If you have any further feedback or if there's anything specific you love about Gelato, feel free to let us know.

We're here to support you on your business journey,
Bartosz
Gelato Support Team

1. februar 2024

I am very happy with Gelato. The customer service is far above what can be expected! Highly recommended.

Everyday Art
Norge
6 måneder bruger appen
Gelato svarede 3. februar 2024

Hello,

Thank you so much for your wonderful review! We're delighted to hear that you're very happy with Gelato and your recommendation means a lot to us!

If you ever need anything or have any questions, please don't hesitate to reach out.

Best regards,
Bart
Gelato Support Team

17. april 2024

Easy process of making and selling products and excellent customer service for any issues or questions you may have.

Lena’s K-Designs
Canada
Cirka 13 timer bruger appen
Gelato svarede 19. april 2024

Hi,

Thank you for your positive review! We're glad to hear that you found the process of making and selling products on Gelato easy and that you're satisfied with our customer service. Providing a seamless experience and excellent support are our top priorities. If you have any further questions or encounter any issues in the future, please don't hesitate to reach out. We appreciate your support.

Best regards,

Michal
Gelato Support Team

25. maj 2024

Excellent interaction and step progression.

GeoArtTees
USA
11 dage bruger appen
Gelato svarede 27. maj 2024

Hello,

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with Gelato. If you have any questions or need further assistance with your print-on-demand journey, don't hesitate to reach out. We're here to support you every step of the way!

Best regards,
Bart
Gelato Support Team

25. januar 2024

Love this service. So easy to upload designs and put them on a wide variety of merch.

Hope Wear Clothing
USA
Cirka en måned bruger appen
Gelato svarede 26. januar 2024

Hello,

We're thrilled to hear that you love Gelato! Making it easy for users to upload designs and create a variety of merchandise is one of our goals. If you ever have more feedback or need assistance, feel free to reach out.

Thanks for choosing Gelato,
Bartosz
Gelato Support Team