Anmeldelser (822)
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No stars for you
Gelato is very easy to use. I like all the options and product choices. First time using the app. Great experience and I will continue with this app.
Hello,
Thank you so much for leaving us a positive rating! We’re glad to know you had a satisfying experience with Gelato. Your feedback means a lot, and we look forward to continuing to support your business needs.
Kind Regards,
Kamil
Gelato Support Team
Just started my business and already sold five shirts the quality choices are great so many options and they responded to me pretty reasonably timing. Quality of the print was amazing. I love the name, gelato So far everything is Okie dokie Very new business not really advertising yet but it will be fun To see it grow and offer more products through this Company
Hi there,
Thank you so much for your wonderful review and for choosing Gelato as you start your new business. It’s great to hear that your first sales went smoothly, that you’re happy with the print quality and product options, and that our support team has been responding in a timely manner. We’re excited to be part of your journey and can’t wait to see how your store grows.
If there’s anything you ever need, we’re here to help every step of the way.
Kind regards,
Michal
Gelato Support Team
excelente!
Hi,
Thank you so much for your positive rating! We're pleased to know you’re happy with your experience. Your support means a lot to us, and we look forward to continuing to help you grow your business with Gelato.
Kind Regards,
Michal
Gelato Support Team
Simple à connecter à Shopify, catalogue attractif avec une bonne diversité de produits.
Bonjour,
Merci beaucoup pour votre avis 5 étoiles !
Nous sommes ravis d’apprendre que la connexion avec Shopify a été simple et que vous appréciez notre catalogue ainsi que la diversité de nos produits. C’est exactement ce que nous cherchons à offrir à nos utilisateurs.
Si vous avez des suggestions ou besoin d’assistance, n’hésitez pas à nous contacter - nous serons heureux de vous aider.
Kind regards,
Michal
Gelato Support Team
Super easy to handle, the dashboard gives a clear oversight. I work with Gelato now for two days and I like that I can add the designs in bulk (but not the Label - inner neck?), the price editor with the shipping cost, very practical. It has a AI Mockup image creator and the images are very good, and an AI editor for title and description. I decided to work with Gelato, because it is based in Germany for me as a European based store a pluspoint. Let's see how it works further.
Hi there,
Thank you so much for your positive rating! We truly appreciate your support and are glad to know you’re happy with our service.
Let us know if we can help you with anything.
Best regards,
Andrzej
Gelato Support Team
Great! Easy to use!!
Hello,
Thank you very much for your positive review. We truly value your support and are pleased to hear that you’re happy with your experience at Gelato.
We look forward to continuing to assist you with reliable service and supporting the growth of your business.
Kind regards,
Kamil
Gelato Support Team
constant payment issues when i have a positive balance and auto replenish set up.
Customer service takes over a week to respond. Printful isn't great but go back to it because Gelato is worse
Hi there,
Thank you for sharing your feedback - we're sorry for the poor experience you had and for the delayed resolution of your payment issues.
I would like to clarify that the payment problems occured because automatic top-ups were not enabled, which caused the orders to fail due to insufficient balance in the Gelato Wallet.
We have also contacted you internally with more details.
Best regards,
Andrzej
Gelato Support Team
Klasse
Super app et très réactif en cas de problème de livraison
Bonjour,
Un grand merci pour cet avis 5 étoiles !
Nous sommes ravis d'apprendre que vous trouvez notre application "Super" et que vous appréciez la réactivité de notre équipe en cas de problème de livraison.
Votre succès est notre priorité, et nous mettons tout en œuvre pour que la production et la logistique se déroulent aussi bien que possible, même lorsque des imprévus surviennent.
Merci de faire confiance à Gelato !
Cordialement,
Michal
Gelato Support Team
